Sales Center Manager

Watsco; Fort Myers (FL); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Watsco in Fort Myers, FL is seeking a Sales Center Manager to oversee sales and operations for a wholesale HVAC distributor serving pros. You will lead the sales center, drive customer experience, productivity and profitability through effective team leadership.

The role requires 2–4 years of operational retail/wholesale experience, demonstrated leadership, ability to grow sales, and data-driven decision making. Proficiency with MS Office and strong communication skills are essential.

Qualifications

• 2–4 years of operational experience in retail or wholesale.
• Proven leadership, coaching, and team-oriented mindset with effective delegation.
• Experience growing sales in a retail environment.
• Ability to analyze customer, market, or competitor data to inform decisions.
• Ability to build positive relationships with customers, vendors, and employees.
• Experience leading a team toward company goals.
• Computer literacy with MS Office applications.
• Capable of multi-tasking in a fast-paced environment.

Responsabilités

• Monitor showroom inventory levels and merchandising.
• Manage inventory to minimize loss year-round.
• Recruit, hire, train and develop associates in compliance with labor laws.
• Direct Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, and Sales teams.
• Promote safety and ensure safe practices.
• Manage branch P&L.
• Deliver exceptional customer experiences and resolve issues promptly.
• Analyze business trends with local sales and regional leadership to boost store traffic.
• Coordinate sales center training and events.
• Perform other duties as assigned.

Connaissances

Leadership

Sales growth

Data analysis

Inventory mgmt

Customer service

Team training

MS Office

Outils

MS Office

Description du poste

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Sales Center Manager is responsible for managing sales and operations for one of our wholesale distributorships serving HVAC professionals. This position manages the sales center operations and accountable for sales, customer experience, productivity and profitability through effective team leadership.

Duties and Responsibilities

• Monitor inventory stock levels and merchandising of showroom.
• Manage inventory to ensure minimal loss throughout the year.
• Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
• Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales and Sales personnel.
• Promote safety awareness ensuring associates are employing safe practices at all times.
• Effectively manage the branch P&L.
• Holds self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.
• Analyze and measure business trends, while working with local sales personnel and regional leadership to develop strategies for increased store traffic.
• Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors, customers, vendors and employees.
• Coordinate sales center training and company/center events.
• Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned. Required Qualifications

• 2-4 years of operational experience with retail or wholesale industry.
• Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.
• Demonstrated ability to grow sales in a retail environment.
• Experience analyzing and using customer, market, or competitor data to make informed decisions.
• Ability to build and maintain positive relationships with customers, vendors, and employees.
• Experience leading a team of employees towards achieving company goals.
• Computer literacy with proficiency with MS office applications.
• Capable of working in a fast-paced environment with ability to multi-task on different levels.

Preferred Qualifications

• Experience within the HVAC industry with proficiency in air conditioning, heating and ventilation equipment at the distribution level.
• Experience working with contractors.
• Prior leadership roles with P&L responsibility.
• Proven success in sales, operations, purchasing, and warehouse/inventory management.
• Mechanical or technical background.

EEO Statement

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

And here is what you will need to be successful:

Objective:

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Sales Center Manager is responsible for managing sales and operations for one of our wholesale distributorships serving HVAC professionals. This position manages the sales center operations and accountable for sales, customer experience, productivity and profitability through effective team leadership.

Hiring for these locations:

Status

Full-Time

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