Sales & Catering Manager

The Crescent Hotels Group; Deerfield (IL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Sales and Catering Manager to elevate guest experiences. In this role, you will be the key liaison for group bookings, ensuring exceptional catering solutions tailored to client needs. Your day-to-day will involve negotiating pricing, planning menus, and coordinating with chefs and operations staff. With a focus on building strong relationships and promoting hotel services, you will lead property tours and ensure seamless event execution. Join a team that values diversity and is committed to creating a supportive workplace where you can shine in your career journey.

Benefits

Highly competitive wages

Exceptional benefit plan

Flexible scheduling

Travel discounts

Opportunity for growth

Qualifications

• 3-5 years of hotel sales and catering management experience required.
• Knowledge of electronic sales systems and strong communication skills essential.

Responsibilities

• Manage group bookings and create exceptional catering experiences.
• Negotiate pricing, plan menus, and coordinate events with staff.

Skills

Hotel Sales Management

Catering Management

Communication Skills

Organizational Skills

Multitasking

Tools

Delphi FDC

Job description

Description

At Embassy Suites-Chicago North Shore-Deerfield and Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Here is what we are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America, and Hilton-branded properties worldwide for you & your family members
• Opportunity to grow with us
• A workplace that you can be proud of, where you are valued, trusted and supported by the team

Here is what you will be doing each day:

As our Sales and Catering Manager, you'll be the go-to person for group bookings and creating exceptional catering experiences for our clients. You'll meet and greet clients, conduct property tours, and tailor catering solutions to meet their needs. You'll handle everything from negotiating group rooms pricing, planning menus, and coordinating events with our chef and operations staff. You'll stay ahead of industry trends and promote our hotel and competitive catering services. Building strong relationships with clients and meeting planners, you'll showcase our hotel facilities and services through property tours and site inspections. Plus, you'll lead pre-arrival and pre-event meetings to ensure everything goes off without a hitch. You'll also perform any other duties assigned.

What is required?

• 3-5 years of hotel sales and/or catering management experience
• Know your way around electronic sales systems like Delphi FDC
• Industry knowledge, excellent communication skills, and the ability to stay organized and multitask
• Goal-oriented and a team player

What is preferred?

• Hilton experience

Our differences are what make us great:

At Embassy Suites-Chicago North Shore-Deerfield and Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talents to strengthen our culture.

Qualifications

Behaviors

• Team Player: Works well as a member of a group (Preferred)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

• Preferred

  Self-Starter: Inspired to perform without outside help