Sales & Catering Coordinator

hilton garden inn; Alpharetta (GA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Hotel Travel Discounts

Benefits package

Growth opportunities

Job summary

Hilton Garden Inn Atlanta North/Alpharetta is seeking a Sales & Catering Coordinator who is organized, energetic, and service-focused. You will support the Sales and Catering teams, coordinate group blocks and events, and help drive revenue while ensuring exceptional experiences for guests and clients.

The role emphasizes administrative excellence, client communications, and seamless event execution across hotel departments, with a strong focus on brand standards and customer service.

Qualifications

• Hotel experience is required.
• Experience in sales, catering, banquet, or front office is preferred.
• Proficiency with hospitality systems and Microsoft Office.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional appearance and customer-focused attitude.
• Ability to work occasional evenings or weekends based on business needs.

Responsibilities

• Support the Sales & Catering team with daily administrative functions and client communications.
• Coordinate group room blocks, catering events, meetings, and banquet details.
• Prepare contracts, BEOs, proposals, resumes, and reports.
• Maintain accurate information in sales and catering systems.
• Assist with responding to sales inquiries, leads, and RFPs promptly.
• Conduct site tours and assist client visits as needed.
• Coordinate with Front Office, Housekeeping, F&B, and Operations on event details.
• Track group cut-off dates, rooming lists, deposits, and billing.
• Assist in achieving hotel revenue goals through service and organization.
• Maintain relationships with clients, vendors, and repeat guests.
• Support marketing efforts as needed and ensure brand procedures are followed.

Skills

hotel experience

sales & catering

customer service

organizational skills

communication

multitasking

Tools

Delphi

OnQRI

PEP

hospitality platforms

Excel

Job description

Sales & Catering Coordinator

Hilton Garden Inn Atlanta North/Alpharetta

We are seeking an organized, energetic, and service-focused Sales & Catering Coordinator to join our hotel team. This position plays a key role in supporting hotel sales efforts, coordinating group and catering business, and ensuring exceptional experiences for guests, clients, and partners from inquiry through event completion.

The ideal candidate will have prior hotel experience, strong administrative and customer service skills, and preferably experience working with Hilton brand standards and systems.

Position Overview

The Sales & Catering Coordinator supports the Sales and Catering department by managing administrative tasks, coordinating group and event details, assisting with client communications, and helping drive revenue opportunities for the hotel. This position works closely with the Senior Sales Manager and hotel operations teams to ensure seamless execution of meetings, events, and group stays.

Responsibilities

• Support the Sales & Catering team with daily administrative functions and client communications
• Coordinate group room blocks, catering events, meetings, and banquet details
• Prepare contracts, banquet event orders (BEOs), proposals, resumes, and reports
• Maintain accurate information in sales and catering systems
• Assist with responding to sales inquiries, leads, and RFPs in a timely manner
• Conduct site tours and assist with client visits as needed
• Communicate event and group details effectively with hotel departments including Front Office, Housekeeping, Food & Beverage, and Operations
• Monitor and manage group cut-off dates, rooming lists, deposits, and billing details
• Assist in achieving hotel revenue goals through excellent customer service and organization
• Maintain strong relationships with clients, vendors, and repeat guests
• Support marketing and promotional efforts when needed
• Ensure compliance with brand standards and company procedures

Qualifications

• Previous hotel experience required
• Previous sales, catering, banquet, or front office hotel experience preferred
• Hilton hotel experience strongly preferred
• Experience with hotel systems such as Delphi, OnQRI, PEP, or other sales/catering platforms is a plus
• Strong knowledge of Microsoft Office including Excel, Word, and Outlook
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Professional appearance and customer-focused attitude
• Ability to work occasional evenings or weekends based on business demands

What We Offer

• Hourly pay based on experience and qualifications
• Comprehensive benefits package
• Hotel Travel Discounts
• Professional growth and advancement opportunities
• Supportive and collaborative leadership environment

If you are passionate about hospitality, enjoy building client relationships, and thrive in a fast-paced hotel environment, we would love to hear from you.

Source: Hospitality Online