Sales and Catering Coordinator

HHM Hospitality; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

HHM Hospitality in Austin seeks a Sales and Catering Coordinator to support the property sales and catering team, ensuring timely and accurate service for internal departments and external customers.

You will act as a liaison across departments, coordinate room and banquet spaces, prepare proposals and contracts, and maintain precise records to uphold service standards and guest satisfaction.

Qualifications

• Experience coordinating sales or catering is preferred but not required.
• Strong written and verbal communication with internal teams and clients.
• Ability to manage multiple tasks and deadlines in a hotel setting.

Responsibilities

• Promptly answer calls and relay account information to managers.
• Prepare correspondence, proposals, and contracts as directed.
• Distribute contracts, resumes, room requests, and related communications.
• Serve as liaison between Sales/Catering Directors and other departments for events.
• Communicate with clients professionally and respond to inquiries.
• Coordinate with departments to ensure seamless service delivery.
• Maintain and organize contracts and correspondence records.
• Reserve and confirm rooms and banquet spaces as needed.
• Perform additional duties as requested by management.

Skills

Communication

Customer service

Office coordination

Education

High School diploma

Bachelor’s Degree preferred

Job description

Overview

Opportunity: Sales and Catering Coordinator

Performs administrative functions in support of property sales and catering team in an effort to provide timely and accurate service to internal departments and external customers.

Potential Career Path

Sales, Catering or Conference Services Manager – Director of Catering or Director of Sales

Essential Job Functions

• Promptly answer telephone calls and communicate relevant account information to managers and departments.
• Type and process correspondence, proposals, banquet event orders and contracts as directed by management.
• Distribute memos, contracts, resumes, room requests, amenities and other communication as it relates to sales and catering to relevant departments.
• Act as a liaison between Sales/Catering Directors and Managers and other departments to properly communicate information needed for upcoming events including distribution of BEO’s, resumes and changes.
• Politely and professionally converse with clients and respond to all inquiries.
• Coordinate as appropriate with other departments to ensure seamless delivery of service and guest satisfaction.
• Maintain filing and retaining necessary copies of contracts and correspondence in accordance with established standards.
• File and organize copies of contracts and correspondence ensuring records are up to date.
• Reserve and confirm rooms, meeting space, and banquet space when necessary.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or Bachelor’s Degree preferred, but not required.
• Previous hotel sales or catering experience preferred, but not required.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays, evenings on weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.