Sales Business Development Manager

LTHCareline; Texas (NJ); Remote; USD 90,000 - 165,000; Full time

Job summary

A leading healthcare company is seeking a dynamic Business Development & Client Relations Manager to spearhead client engagement and strategic outreach efforts. This remote position involves nurturing relationships with skilled nursing facilities and executing impactful presentations at industry events. The ideal candidate will have a proven track record in healthcare sales and a strong understanding of the post-acute care sector.

Qualifications

• Minimum 3 years’ experience in healthcare business development, account management, or SaaS sales.
• Knowledge of post-acute care environments and EMR platforms is a strong plus.
• Willingness to travel up to 30% of the time for conferences and client visits.

Responsibilities

• Identify and cultivate new client opportunities in post-acute and long-term care facilities.
• Serve as the main point of contact for potential and existing clients.
• Lead live and virtual demonstrations of the Platinum Line software.

Skills

Interpersonal Communication

Sales Strategy

Client Engagement

Education

Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field

Tools

CRM systems

PointClickCare

Job description

1 day ago Be among the first 25 applicants

Business Development & Client Relations Manager

Position Title: Business Development & Client Relations Manager

Department: Strategic Partnerships

Location: Remote with travel to conferences and client sites

Reports To: Director of Strategic Partnerships

Position Type: Fractional.

Position Summary

LTHCareline is seeking a dynamic, highly motivated Business Development & Client Relations Manager to lead client engagement and strategic outreach efforts, with a particular focus on promoting the Platinum Line telehealth platform. This role will involve spearheading new business initiatives, nurturing long-term relationships with skilled nursing facilities and long-term care stakeholders, and executing high-impact presentations at industry events such as NADONA.

The successful candidate will be a relationship builder with a proven track record in healthcare sales, partnerships, or client engagement—ideally within the long-term or post-acute care sector.

Key Responsibilities

1. Business Development & Sales Strategy

• Identify and cultivate new client opportunities, focusing on post-acute and long-term care facilities nationwide.
• Develop sales pipelines and monitor lead conversion, particularly following major sales events and conferences
• Represent LTHC Careline and the Platinum Line platform at trade shows, conferences, and industry summits.
• Create and present tailored proposals, demonstrations, and marketing materials to potential partners.

2. Client Relations & Account Management

• Serve as the main point of contact for potential and existing clients from initial outreach through onboarding.
• Manage relationships with directors of nursing, administrators, and clinical leadership at client facilities.
• Support onboarding, orientation, and training of client staff on Platinum Line software and service workflows.
• Ensure regular client feedback is integrated into product development and support cycles.

3. Strategic Communication & Presentation

• Lead or support live and virtual demonstrations of the Platinum Line software, including use case scenarios, EMR integration, and patient care benefits.
• Work collaboratively with clinical and technical teams to refine demo scripts, slide decks, and promotional content.
• Capture and synthesize insights from conferences and client meetings into actionable intelligence for internal teams.

4. Coordination & Reporting

• Collaborate with logistics coordinators and the marketing team to ensure timely preparation and delivery of branded materials and equipment.
• Track follow-ups post-events using CRM systems and report weekly progress to the Director of Strategic Partnerships.
• Assist in compiling after-action reports, ROI evaluations, and recommendations for continuous improvement.

Qualifications

• Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field.
• Minimum 3 years’ experience in healthcare business development, account management, or SaaS sales.
• Knowledge of post-acute care environments and EMR platforms (especially PointClickCare) is a strong plus.
• Excellent interpersonal, written, and verbal communication skills.
• Willingness to travel up to 30% of the time for conferences and client visits.

Proposed Scope of Work

• Collaborate with the Trade Show team to finalize demo workflows and logistics.
• Build a prospect list of target attendees (nursing leaders, administrators) from the NADONA delegate directory.
• Conduct outreach via email and phone to schedule on-site discussions at the event.
• Attend trade conferencesi as part of the LTHC Careline delegation.
• Assist with booth setup, collateral deployment, and live telehealth demonstrations.
• Serve as the primary contact for business development inquiries and prospect engagement at events
• Ensure collection of prospect information and proper handoff to CRM for lead nurturing.
• Organize debriefs and contribute to the after-action report with qualitative and quantitative insights.
• Initiate follow-up communications with potential leads; schedule meetings and virtual demos.
• Maintain accurate records of all interactions and advance leads through the sales funnel.
• Coordinate with clinical and IT teams to align onboarding and support processes for new clients.

Ongoing Responsibilities

• Support roadmap development by gathering and relaying client feature requests.
• Maintain a presence at additional strategic events and regional showcases of LTHCareline services.
• Continuously update promotional and demo materials in coordination with the product and marketing teams.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Hospitals and Health Care

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