Sales Associate Rockville PT

Goodwill of Greater Washington; Rockville (MD); Sur place; USD 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Same day pay

PTO (personal time off)

Life insurance

Dental and vision benefits

Pet insurance

Employee discounts

EAP

401(k) with company match after 1 year

Résumé du poste

Goodwill of Greater Washington is hiring at our Rockville store to deliver friendly customer service, process transactions, and maintain orderly sales floors. You will assist customers, keep shelves neat, and help with daily housekeeping and register duties.

The role emphasizes strong communication, basic math, and physical ability to stand and lift up to 40 pounds. Prior retail experience is a plus; bilingualism is valued.

Qualifications

• Ability to effectively communicate with customers and teammates.
• Provide exceptional customer service to all customers.
• Ability to settle customer complaints.
• Ability to perform basic math skills.
• Ability to stand for up to 7 hours per shift.
• Ability to bend and lift up to 40 pounds frequently.
• Basic working knowledge of computer applications and the internet.

Responsabilités

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner.
• Rings items accurately on the register and handles transactions.
• Demonstrates accurate cash handling and use of POS systems.
• Maintains knowledge of merchandise and assists customers with questions.
• Keeps floor merchandise neat and assists customers with purchases.
• Maintains a clean professional appearance.

Connaissances

Customer service

Cash handling

Communication

Basic math

Stamina

Lifting 40 lbs

Computer basics

Multilingual (English fluency)

Formation

High School Diploma or equivalent

Outils

Cash register

POS system

Description du poste

Overview

Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career. Sales team members work in a collaborative environment and make a positive and sustainable impact on our community.

Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), premium pay for working certain holidays, basic life insurance, individual and family dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year.

Responsibilities

Essential Competencies:

• Action Oriented
• Customer Focus
• Composure
• Time Management

Essential Duties and Responsibilities:

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner.
• Able to ensure items are rung accurately on the register.
• Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator.
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly.
• Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
• Maintains clean professional appearance.

Other Duties and Responsibilities:

• Maintain an orderly and clean register area.
• Maintain familiarity with store security procedures and exercise security practices when necessary.
• Perform general housekeeping responsibilities to include: store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms).
• Perform other duties as assigned by management.

Qualifications

Required Qualifications

• Ability to effectively communicate with customers and GGW associates.
• Ability to provide exceptional customer service to all of our customers.
• Ability to settle customer complaints.
• Ability to perform basic math skills.
• Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift).
• Ability to bend and lift up to 40 pounds frequently.
• Basic working knowledge of computer applications and the internet.

Preferred Qualifications

• A minimum of six months of previous work experience.
• High School Diploma or equivalent.
• Previous experience working in a retail environment.
• Excellent customer service related skills.
• Working knowledge of a cash register.
• Multilingual with complete fluency in English.