Sales Associate, Miami Design District

US04 Richemont North America, Inc.; Miami (FL); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Commission eligible

Generous compensation package

Job summary

Van Cleef & Arpels in Miami is seeking a sales professional to develop long-lasting client relationships within a fast-paced luxury environment. You will drive High Jewelry sales, attend community events, and leverage clienteling tools to build a loyal client base.

The role reports to the Boutique Director and requires excellent communication skills, a strong service mindset, and a willingness to travel as needed.

Qualifications

• Strong ability to develop long-lasting client relationships in a fast-paced luxury environment.
• Bachelor’s degree or jewelry certification with 7 years of experience preferred.
• Excellent communication skills, both in person and in writing.

Responsibilities

• Achieve sales goals by providing exceptional service and building a network of loyal clients.
• Attend community events and host in-boutique events to generate new business.
• Oversee CRM initiatives including client data capture, communication on novelties and events, and reporting.
• Assist in daily boutique display setup and maintain aesthetic quality.
• Willingness to travel as required.

Skills

Relationship building

Exceptional service

Sales goals

Clienteling

CRM initiatives

Event participation

Display coordination

Education

Bachelor’s degree or jewelry certification

Tools

CRM systems

Job description

Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know‑how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match? Ideal candidate for this role will possess a strong ability to develop long lasting client relationships in a fast-paced luxury environment. A natural curiosity for people and an inherent need to provide excellent service is required. A bachelor’s degree or jewelry certification with 7 years of experience is preferred. Your ability to effectively communicate in person and in writing will contribute to your success in this role.

What are we expecting from you?

Reporting to the Boutique Director, you will be responsible for achieving sales goals and balancing daily business and High Jewelry sales, while developing a network of loyal clients.

• Be responsible for achieving sales goals by providing exceptional service
• Attend social functions within the community to generate new business, invite current and prospective clients to in-boutique events, and reach out through curated clienteling tools
• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting
• Assist in display setup each morning, display breakdown in the evening, and maintain the aesthetic quality of the Boutique
• Ability to travel as required

More than a role…we recruit for a career! By joining Van Cleef & Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

Applicants must have valid work authorization for employment in the USA.

Salary will be negotiated based on skills and prior work experience. Richemont offers a generous compensation and benefits package for eligible employees.

We Offer:

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

This role is commission eligible.

In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.