Sales Associate - Chicago

Dormont Manufacturing Co; Chicago (IL); On-site; USD 27,321 - 38,913; Full time

Benefits offered by this job

Commission eligible

Job summary

Van Cleef & Arpels in the USA seeks a high-standards client-relations professional to grow a loyal client network in a fast-paced luxury setting. You will drive high jewelry sales through exceptional service and proactive clienteling, both in-boutique and at events.

The ideal candidate has a bachelor’s degree or jewelry certification with 7+ years of experience and excellent communication skills, in person and in writing. Valid work authorization for employment in the USA is required.

Qualifications

• Strong ability to develop long lasting client relationships in a fast paced luxury environment.
• Excellent written and oral communication skills are required.
• Bachelor's degree or jewelry certification with 7 years of experience preferred.

Responsibilities

• Be responsible for achieving sales goals by providing exceptional service.
• Attend community functions and events to generate new business, invite clients to in-boutique events, and engage via clienteling tools.
• Oversee CRM initiatives including client data capture, communications on novelties and events, gifting campaigns, and clientele reporting.
• Assist in display setup each morning and breakdown in the evening, maintaining boutique aesthetics.
• Travel as required.

Skills

Client relationships

Luxury retail

Communication skills

Education

Bachelor's degree

Jewelry Certification

Job description

About Van Cleef & Arpels

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Ideal Candidate

Ideal candidate for this role will possess a strong ability to develop long lasting client relationships in a fast paced luxury environment. A natural curiosity for people and an inherent need to provide excellent service is required. A bachelors degree or jewelry certification with 7 years of experience is preferred. Your ability to effectively communicate in person and in writing will contribute to your success in this role.

Responsibilities

Reporting to the Sales Manager, you will be responsible for achieving sales goals and balancing daily business and High Jewelry sales, while developing a network of loyal clients.

• Be responsible for achieving sales goals by providing exceptional service
• Attend social functions within the community to generate new business, invite current and prospective clients to in-boutique events, and reach out through curated clienteling tools
• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting
• Assist in display setup each morning, display breakdown in the evening, and maintain the aesthetic quality of the Boutique
• Ability to travel as required

Career Growth

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

The Recruitment Process

Please submit an application online. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA.

Compensation

Expected Salary Range: $24.04 per hour. This role is commission eligible. Richemont offers a generous compensation and benefits package for eligible employees.