Sales Associate Miami Design

BREITLING; Miami (FL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA/HSA

401(k) match

Paid Time Off

Education Assistance

Employee Discount

Commission & Bonus

Job summary

BREITLING seeks a Sales Associate in Miami to serve as a brand ambassador, delivering exceptional service from welcome to close and acting as an expert in Breitling products and services. The role focuses on building client relationships, achieving store goals, and representing the brand's luxury standards.

Qualified candidates bring at least 3 years in luxury retail with high-end watch experience, strong communication, organization, and a proactive, team-oriented mindset.

Qualifications

• Minimum 3 years of luxury retail experience, including high-end watch sales
• Experience delivering client service in a luxury environment
• Strong organizational, communication and follow-up skills
• Detail-oriented with ability to manage multiple demands
• Results-driven and self-motivated; able to meet goals
• Flexible to work as part of a team in a demanding environment
• Willing to work on a 40-hour weekly schedule
• Proficient with computer systems and basic software

Responsibilities

• Meet or exceed store goals and personal KPIs.
• Develop and maintain client relationships and identify sales opportunities.
• Maintain customer correspondence to build loyalty and drive sales.
• Follow Breitling sales techniques and service standards.
• Develop product and brand knowledge including company history.
• Stay informed about industry trends and competitors.
• Maintain professional appearance and dress code compliance.
• Support product launches and customer service initiatives.

Skills

Luxury retail

Customer service

Communication

Attention to detail

Team player

Flexibility

Computer proficiency

40 hours weekly

Tools

POS systems

CRM software

Job description

We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision we create timepieces that combine modern-retro design with casual, approachable, and sustainable luxury — powered by passionate teams around the world.

Position Summary:

The Breitling Sales Associate is a brand ambassador acting as a liaison between the client and the brand. Sales Associates represent Breitling and provide exceptional service from welcome to close in order to elevate the customer experience. Sales Associates are to be seen as the experts in product and service in order to exceed customer expectations and meet goals.

Main responsibilities:

• Strive to meet or exceed store goals and personal KPI’s.
• Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients.
• Maintain customer correspondence to build and enhance relationships and drive sales.
• Follow the established Breitling “Sales Techniques and Service”.
• Develop strong product knowledge as well as company history, information and news knowledge.
• Demonstrate knowledge in current industry trends and technology including familiarity of competition.
• Maintain a professional appearance and behaviors and follow the Breitling dress code standards.
• Support all company initiatives as they relate to product launches, customer service and selling.

Store Operations

• Adhere to company policies and procedures at all times.
• Assist with inventory and special projects as needed.
• Perform opening and closing store duties as needed.
• Assist in maintaining visual standards with direction from corporate and management.

Team Relations

• Maintain open, professional and ongoing communications with store management, peers and corporate.
• Partner with the team to achieve store goals.
• Serve as a positive role model and represent the brand appropriately at all times.
• Adapt to changing needs of the brand and company.
• When requested, participate in the training of new sales associates (product knowledge, store procedures, company policies.

Your profile:

• Minimum of 3 years’ experience in luxury retail, including high end watch sales, required.
• Experience and proven success in client service in a luxury environment required.
• Strong organization, communication and follow-up skills are essential.
• Strong attention to detail with the ability to handle multiple demands simultaneously.
• Results oriented and self-motivated individual who is able to achieve goals defined by management.
• Highly flexible and able to work as part of a team in a demanding environment.
• Flexibility to be scheduled on any day of the week, including both weekend days.
• Computer proficiency required.
• Be available to work 40 hours weekly

We offer a comprehensive range of benefits including:

• Medical, Dental, and Vision benefits
• FSA & HSA
• Group life insurance and disability benefits
• Paid parental leave and adoption support
• Wellness and Vision reimbursement

• Retirement Savings Plan (401k) with company match
• Paid Time Off
• Education Assistance
• Employee Assistance Program
• Employee Discount
• Hourly compensation with commission and potential bonus

Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Breitling is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis prohibited by applicable law.