Assistant Boutique Manager San Francisco

BREITLING; San Francisco (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Paid Time Off

Education Assistance

Employee Discount

Job summary

A luxury watch brand in San Francisco seeks an experienced Assistant Boutique Manager to assist in managing the boutique and achieving sales objectives. The ideal candidate will have at least 3 years of retail experience, preferably in high-end watch sales, and strong organizational skills. Responsibilities include supporting the sales team, maintaining inventory, and ensuring excellent customer service. Comprehensive benefits package and a competitive starting salary of $70,000+ with commission and bonus offered.

Qualifications

• Minimum of 3 years experience in retail required.
• Previous experience in high-end watch sales preferred.
• Strong organization and communication skills are essential.

Responsibilities

• Assist in overall management of the boutique and staff.
• Achieve sales objectives and develop the sales team.
• Maintain inventory accuracy by following up with management.

Skills

Organization

Communication

Attention to detail

Sales understanding

Tools

Computer proficiency

Job description

Position Summary

The Assistant Boutique Manager shares responsibility with the Boutique Manager on business development and assists in the overall management of the boutique, staff, merchandise, and customer experience. The Assistant Boutique Manager also assists in achieving sales objectives, building highly motivated teams, and helping to develop the sales team.

Essential Duties & Responsibilities (include but are not limited to):

Sales/Customer Service

• Maintain floor coverage to support the sales team in providing a luxury experience for customers. Set an example through client interactions and ensure the highest level of service exists in order to meet or exceed store goals.
• Partner with the Boutique Manager to monitor performance goals and continually make necessary adjustments to meet or exceed goals.
• Address and successfully resolve client situations according to company standards. Escalate client issues to the Boutique Manager as needed.
• Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients.
• Support sales associates in Breitling “Sales Techniques and Service” and clienteling skill development.
• Develop strong product knowledge as well as company history, information, and news knowledge to be able to communicate to both customers and the team.
• Knowledgeable in current industry trends and technology, including familiarity with competition.
• Maintain a professional appearance and behavior and follow the Breitling dress code standards.
• Support all company initiatives as they relate to product launches, customer service, and selling.

Leadership

• Take full responsibility for the boutique in the absence of the Boutique Manager.
• Lead by example, ensuring a positive and professional team environment that promotes trust, integrity, and superior performance standards.
• Foster a positive working environment that encourages diversity, mutual respect, and teamwork.
• Hold coaching sessions with the sales team to review performance and provide timely feedback in partnership with the Boutique Manager.
• Support and assist in the development of the sales team to ensure achievement of company standards.
• Assist the Boutique Manager in resolving employee issues in a professional manner and in accordance with company guidelines.

Store Operations

• Maintain a thorough understanding of all company policies, procedures, and processes. Ensure team adherence to company and security policies and procedures at all times.
• Maintain inventory accuracy and shrink within company standards by regular follow‑ups with the Boutique Manager/Corporate and executing initiatives as needed.
• Support the Boutique Manager in managing daily store operations.
• Manage timekeeping and payroll with final approval of the Boutique Manager.
• Assist the Boutique Manager in preparing and executing special events and community initiatives that promote sales development in compliance with company guidelines.
• Assist in overseeing the repair process to ensure increased client follow‑up and timely resolution of issues.
• Other special projects and responsibilities as assigned.

Visual Merchandising

• Assist in maintaining visual standards with direction from corporate and management.

Team Relations

• Maintain open, professional, and ongoing communications with store management, peers, and corporate.
• Be a positive role model and represent the brand appropriately at all times.
• Adapt to changing needs of the brand and company.
• Where requested, partner with the Boutique Manager to successfully onboard new hires, including training on company processes, policies, procedures, company philosophy and heritage, and product.
• Ensure fair and effective scheduling of the sales team to support business needs and maximize productivity.

Skills, Knowledge And Personal Attributes Required

• Minimum of 3 years experience in retail required.
• Previous experience in high‑end watch sales preferred.
• Strong organization, communication, and follow‑up skills are essential.
• Excellent communication, verbal and written skills.
• Strong attention to detail.
• Results oriented and self‑motivated individual able to achieve goals defined by management.
• Highly flexible and able to work as part of a team in a demanding environment.
• Ability to understand sales, budgets, goals, and scheduling.
• Computer proficiency a must.

Inclusive Benefits

We offer a comprehensive range of benefits including:

• Medical, Dental, and Vision benefits
• FSA & HSA
• Group life insurance and disability benefits
• Paid parental leave and adoption support
• Wellness and Vision reimbursement
• Retirement Savings Plan (401k) with company match
• Paid Time Off
• Education Assistance
• Employee Assistance Program
• Commuter benefits
• Employee Discount
• Salary varies based on experience starts at $70,000+ with commission and bonus

At Breitling, we value:

• Entrepreneurship
• Effectiveness and efficiency
• Innovation
• Innovative and experimentation‑oriented minds
• Ethical and inclusive values
• Heritage and know‑how

Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Breitling is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally‑recognized protected basis prohibited by applicable law.