Watch Technician Wilton or Lombard

Breitling; Lombard (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Paid Time Off

Retirement Savings Plan (401(k))

Job summary

Breitling is seeking a Watch Technician in Lombard, Illinois, responsible for disassembling watch cases and bracelets for repair and servicing. The role requires attention to detail and a willingness to learn new skills, with all training provided.

The technician will collaborate with the After-Sales Service team, ensuring high quality and production standards. Benefits include medical, dental, vision, and a retirement savings plan with company match.

Qualifications

• Minimum of a high school diploma or equivalent is required.
• 1–2 years of administrative experience preferred.
• Ability to maintain excellent working relationships.

Responsibilities

• Disassemble watch cases and bracelets as per protocols.
• Identify missing, damaged, or broken parts.
• Communicate regularly with the workshop for optimal service.

Skills

Attention to detail

Good hand-eye coordination

Basic computer skills

Communication skills

Education

High school diploma or equivalent

Tools

ERP & SAP systems

Job description

We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision we create timepieces that combine modern‑retro design with casual, approachable, and sustainable luxury — powered by passionate teams around the world.

Position Summary

The Breitling Watch Technician is responsible for the disassembly of watch cases, bracelets, and straps following the estimating/diagnostic process for watches sent into the Company for repair and servicing. No previous experience is necessary; all skills can and will be taught during training. As a member of the After‑Sales Service workshop, the technician follows proper protocols for disassembly and separation of each case, and identifies potential missed items from the diagnostic process prior to releasing watches to the workshop for repair/servicing. The technician demonstrates sharp attention to detail and good analytical skills through their disassembly and assessment of watches.

Essential Duties and Responsibilities

• Disassembly of watch cases and bracelets.
• Ability and willingness to learn new skills.
• Good hand‑eye coordination and dexterity.
• Able to read and interpret diagrams.
• Meet and maintain a high level of quality and production.
• Identify and order any missing, damaged, or broken parts by collaborating with other members of the After‑Sales Service team.
• Ability to interact with a computer‑based technical guide and parts website.
• Communicate regularly with the workshop and After‑Sales Service department to ensure the best level of service.
• Assist the workshop with additional tasks as needed.

Education and/or Experience Required

• Minimum of a high school diploma or equivalent is required.
• 1–2 years of administrative experience.
• Ability to maintain excellent working relationships.
• Ability to maintain the cleanliness of the workshop area.
• Ability to pay close attention to detail and maintain precise data entry.
• Previous experience using an ERP & SAP system is a plus.
• Must be able to lift 20–40 lbs.

Skills, Knowledge and Experience

• Self‑motivated and well organized.
• Understanding of customer expectations / requirements.
• Able to manage targets and deadlines.
• Excellent motivational and communication skills.
• Able to work in a team environment.
• Pro‑active problem solving.
• Basic computer skills.
• Knowledge of Breitling’s products, policies and procedures.

Inclusive Benefits

• Medical, Dental, and Vision benefits.
• FSA & HSA.
• Group life insurance and disability benefits.
• Paid parental leave and adoption support.
• Wellness and Vision reimbursement.
• Retirement Savings Plan (401(k)) with company match.
• Paid Time Off.
• Education Assistance.
• Employee Assistance Program.
• Employee Discount.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Breitling is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally‑recognized protected basis prohibited by applicable law.