Sales Associate / Front Desk StretchLab Studio

StretchLab Franchise; Richmond (VA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Bonus based on performance

Uncapped Commission

Two (25 min) free stretches a month as

Job summary

StretchLab is seeking a passionate Frontdesk/Sales Team member for in-studio support and membership sales. You will be the first contact for prospects and members, schedule sessions, and coordinate with staff to drive membership growth while delivering exceptional service.

The role emphasizes strong communication, empathy, and a positive environment. Part-time hours include day and evening shifts, with opportunities for advancement and wellness perks.

Qualifications

• Sales experience is required for this position
• Front desk, fitness, serving or administrative experience is an advantage
• Excellent communication skills and empathy

Responsibilities

• Meet and greet prospects and members as the first contact
• Call leads from the Clubready System and schedule sessions
• Coordinate with staff to sell memberships
• Retain members through follow-up and outreach
• Manage client care and inspire wellness changes through communication
• Document issues in CRM and escalate when needed
• Participate in workshops and events planned by the Studio Manager
• Maintain social media presence for membership and retention
• Daily studio cleaning and maintenance

Job description

Job Description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Wellness resources

Job Description

StretchLab is seeking a passionate and enthusiastic individual to offer our clients premium service. This is an amazing opportunity to gain experience in a new modality that is taking the fitness industry by storm.

Position : Frontdesk / Sales Team

Must have : Sales experience is required for this position !!

Responsibilities

• Meet and greet every prospects and member and make sure that you are the 1st contact for them
• Make calls to each lead added in our Clubready System and encourage and schedule their session in studio
• Co-ordinate with every prospect and work with the Flexologist / Stretch Service staff to sale membership
• Build and retain current membership through follow up and daily outreach to bring them in studio for their sessions
• Manage client care and inspire wellness changes through delivering amazing communication to our members.
• Handle member concerns when applicable and document every issue in CRM system and documents being maintained for the same. Escalate to studio manager, when required to handle critical and difficult tasks.
• Be part of workshops and pop-up events which will be planned by the Studio Manager
• Maintain strong social media presence to client membership and retention. Create videos and take photos of member achievements and testimonials
• Daily cleaning and maintenance of the studio in order to ensure we have a clean and welcoming space

Requirements

• Love of boutique fitness environment is a must – passion for stretching, mobility, and flexibility
• Front desk, fitness, serving, or administrative experience is an advantage
• Ability to create a positive environment that welcomes all people
• Fantastic communication skills and exudes empathy
• Must love connecting with people and have a passion for helping them achieve goals
• Must have a professional work ethic, be reliable and adhere to our attendance policies

Job Types

Part-time

Salary

$16- 18 per hour (Opportunity to make more with sales commissions)

Benefits

• Base Pay
• Uncapped Commission
• Two (25 min) free stretches a month as employee perk

Schedule

• Day shift
• Evening shift

Ability to commute/relocate

• Carytown, 23221: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

• Are you available to work during days / evenings weekdays and/or weekends?

Work Location

In person in the studio