Front Desk Associate (Fitness Studio)

StretchLab - Virginia Beach; Norfolk (VA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Wellness resources

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

StretchLab - Virginia Beach is seeking a friendly Front Desk Sales Associate to be the first point of contact for clients and prospects. This role combines customer service, relationship-building, and light sales in a welcoming studio setting.

No prior fitness or sales experience is required—we’ll train the right person. You’ll greet clients, book intro sessions, show the studio, and follow up with leads while supporting memberships and retention.

Qualifications

• Strong people skills and positive energy.
• Comfortable discussing memberships, no aggressive sales.
• Reliable, organized, and coachable.
• Team player with a strong work ethic.
• Basic computer skills.

Responsibilities

• Greet and check in clients, creating a welcoming environment.
• Book and confirm intro sessions for new prospects.
• Conduct studio tours and explain memberships/services.
• Follow up with leads via calls, texts, emails.
• Support membership sales and retention.

Skills

People skills

Positive energy

Membership conversations

Reliability

Organization

Coachability

Team player

Computer basics

Job description

StretchLab is the leader in one-on-one assisted stretching, helping clients move better, feel better, and live healthier lives. We deliver a premium, personalized experience focused on flexibility, recovery, and long-term wellness.

Benefits:

• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources
• Bonus based on performance
• Employee discounts
• Flexible schedule

About the Role:

We’re looking for a friendly, motivated Front Desk Sales Associate to be the first point of contact for our clients and prospects. This role combines customer service, relationship-building, and light sales in a positive, team-oriented studio environment.

No prior fitness or sales experience required - we’ll train the right person.

What You’ll Do:

• Greet and check in clients while creating a welcoming environment
• Book and confirm intro sessions for new prospects
• Conduct studio tours and explain memberships/services
• Follow up with leads (calls, texts, emails)
• Support membership sales and retention

  What We’re Looking For:

  • Strong people skills and positive energy
  • Comfortable talking to clients about memberships (no aggressive sales required)
  • Reliable, organized, and coachable
  • Team player with a strong work ethic
  • Basic computer skills

  Compensation & Perks:

  • Hourly pay + commission on sales
  • Bonus opportunities based on performance
  • Free or discounted StretchLab membership
  • Flexible scheduling (part-time)
  • Growth opportunities into sales or management roles

  Schedule Requirements:

  • Availability for evenings and/or weekends
  • Consistent weekly schedule