Receptionist and Sales Associate

Drybar Shops; Sacramento (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Bonus plan

Free monthly services

Membership sales bonus

Flexible hours

Product discounts

Career path

Ongoing training

Job summary

Drybar seeks a Frontdesk Sales Associate to deliver exceptional customer service, manage front desk operations, and support membership and retail sales. You will maintain a welcoming shop atmosphere, process transactions accurately, and collaborate with the team to meet daily goals in a fast-paced beauty environment.

Availability for early opens or late closes, weekend shifts, and a friendly, proactive attitude are essential. Previous POS experience and high school diploma preferred.

Qualifications

• 1+ years’ experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required

Responsibilities

• Deliver Exceptional Customer Service: Provide excellent service to our clients, ensuring they have a fantastic experience.
• Manage Front Desk Operations: Handle point of sale transactions efficiently and accurately.
• Support Sales Goals: Promote and sell memberships and retail products with enthusiasm.
• Maintain a Welcoming Environment: Keep the front desk area organized and presentable, contributing to a positive shop atmosphere.
• Team Collaboration: Work closely with the team to ensure smooth operations and excellent client satisfaction.

Skills

Customer service

Sales

Point of Sale (POS) systems

Multi-tasking

Team collaboration

Education

High school diploma or equivalent

Tools

Point of Sale Systems

Job description

Overview

Welcome to Drybar, where we keep it simple and focus on being the absolute best at one thing – blowouts. Our motto encapsulates it perfectly: No cuts. No color. Just blowouts.

At Drybar, we're not just a workplace; we're the ultimate destination to flourish in the beauty industry. We're dedicated to nurturing our team, and here's a nugget of pride: 100% of our leadership positions are held by individuals who started right here, as part of our team.

Why Drybar Receptionist and Sales Associates Love Working Here:

• Competitive compensation plan
• Generous bonus plan
• Free monthly services
• Membership sales bonus
• Flexible Hours - with a set, regular schedule
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Your Role as a Receptionist and Sales Associate:

As a Drybar Frontdesk Sales Associate, your mission is clear:

• Deliver Exceptional Customer Service: Provide excellent service to our clients, ensuring they have a fantastic experience.
• Manage Front Desk Operations: Handle point of sale transactions efficiently and accurately.
• Support Sales Goals: Promote and sell memberships and retail products with enthusiasm.
• Maintain a Welcoming Environment: Keep the front desk area organized and presentable, contributing to a positive shop atmosphere.
• Team Collaboration: Work closely with the team to ensure smooth operations and excellent client satisfaction.

What We're Looking for in a Drybar Frontdesk Sales Associate:

• AVAILABLE to be scheduled as opener (shifts begin at 6:45, 7:45 and 8:45am) or closer (shifts end from 5:15 to 7:15 pm)
• MUST HAVE availability on weekend shifts
• 1+ years’ experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem-solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure

Legal Disclaimer

©2021 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. DBF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Drybar® franchise owner. Individual results may vary. Business results may vary on an individual studio basis due to numerous economic and business factors. Unauthorized duplication, dissemination, distribution, or use of this material is strictly prohibited. Drybar® is a registered trademark owned by Helen of Troy Limited.