Sales Associate & Customer Service Personnel

Swimlabs Swim School; Morrisville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Opportunity for advancement

Competitive salary

Flexible schedule

50% off on swim lessons for your kids

Free use of swim technology

Career growth opportunities

Job summary

SafeSplash + SwimLabs Morrisville is hiring a Front Desk Associate to greet clients, enroll students, and manage scheduling and payments. The role emphasizes hospitality, sales, and high-quality customer service in a fast-paced swim school environment.

Responsibilities include handling retail inquiries, following up with leads, and coordinating events while maintaining pristine front-of-house operations and strong parent communication.

Qualifications

• Happy and professional disposition; hospitable and caring.
• Sales experience.
• Social media posting experience.
• Lead calling experience.

Responsibilities

• Greet and direct clients and visitors.
• Maintain client accounts; process payments; schedule classes and appointments.
• Assist clients with retail products and sales.
• Enroll students.
• Follow up with leads by phone and text.
• Check in kids (Deck Attendant) as needed.
• Explain policies to parents.
• Schedule and promote events and keep lobby communications updated.

Skills

Sales Experience

Social Media posting experience

Lead calling experience

Customer service focus

Phone skills

Flexible schedule

Tools

Microsoft Office

Job description

Benefits

• Opportunity for advancement
• Competitive salary
• Flexible schedule

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools®

You may be our next great Front Desk Associate at SafeSplash + SwimLabs Morrisville (Triangle)!

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• 50% off on swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do a

• Assist clients and visitors by greeting, welcoming, and directing them appropriately
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
• Enroll students
• Follow up with leads and Drop lists by phone and text
• Check in kids as needed (Deck Attendant)
• Explain policies to parents
• Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.

What are we looking for ?

• Happy and professional disposition; hospitable and caring
• Sales Experience
• Social Media posting experience.
• Lead calling experience
• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Experience using spreadsheets and word processing software such as Microsoft Suite
• Dependable and flexible schedule: will be required to work some evenings and weekends
• Phone skills
• Preferred qualifications:
  • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
  • CPR & First Aid Certified

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

We help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. There are few times in life where you find the opportunity to truly make a difference. At Safe-Splash + SwimLabs, we do it every day! Not only are we teaching a life-saving skill, we’re instilling a sense of pride and confidence in kids every day.

Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!

Company Website: www.safesplash.com and www.swimlabs.com

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash + SwimLabs Swim School Corporate.