Aquatics Lead / Coordinator

Swimlabs Swim School; Morrisville (NC); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Employee discounts

Flexible schedule

Job summary

SwimLabs Swim School is seeking a Training Manager to drive excellence on the aquatics side. You will lead hiring, training, and development of SafeSplash instructors, ensuring programs meet high teaching standards and safety requirements.

You will coordinate training schedules, conduct quarterly and annual reviews, and collaborate with the Operations Manager on recruitment and staff planning. A background in swimming and strong communication are essential.

Qualifications

• Strong organizational skills.
• Interpersonal skills.
• Coached for a minimum of 2 years.
• Effective communication skills.
• Passionate about swimming.
• Background in swimming.
• Undergraduate degree preferred.

Responsibilities

• Recruiting, selecting, and converting prospective applicants into SwimLabs Instructors.
• Scheduling training, classes, staff availability, and ongoing education.
• Training SafeSplash Instructors: facilitation of the entire training program and curriculum.
• Facilitating quarterly and annual instructor reviews and providing feedback.
• Developing and updating ongoing education materials for instructors.
• Managing poolroom and equipment room operations and safety standards.

Skills

Strong organizational skills

Interpersonal skills

Coached for a minimum of 2 years

Effective communication skills

Passionate about swimming

Background in swimming

Education

Undergraduate degree preferred

Job description

Benefits

• Opportunity for advancement
• Training & development
• Employee discounts
• Flexible schedule

Position Purpose

Drive successful Swim business through excellence on the aquatics side of the business.

Essential Job Duties

Hiring, Training and Developing People

Training of SafeSplash Instructors: Facilitation of entire training program for Swim instructors including the curriculum and practical trainings

• Must be able to communicate detailed Swim training programs to instructors with various levels of experience
• Maintain the high standard of teaching requirements of SafeSplash Swim School
• Detailed management of training schedules to make sure that training requirements are met

Instructor Review Program: Facilitation of Quarterly and Annual reviews for all instructors.

• Scheduling and management of Quarterly Review process, which includes management of the Peer-to-Peer program
• In collaboration with the SwimLabs Operations Manager, conducting and communicating annual reviews for all instructors
• Must be able to critique employee performance and communicate feedback effectively
• Must be able to identify employee deficiencies and provide supplemental training

Develop programs

Evaluate customer progress contiuously

Make sure all customers are happy

Ongoing Education: Development and communication of ongoing education material to instructors.

• Promotes continuing education and development of instructors
• Communication of training provided by Corporate or development of material needed by local staff
• Should have knowledge of current competitive swimming techniques

Poolroom and Equipment Room Management: Management of all poolroom and equipment room operations including ongoing maintenance, cleaning, and chemical usage.

• CPO Certification required
• Maintains pools according to local health department requirements
• Keeps the poolroom clean and operational to high SwimLabs standards
• Manages usage and supply of all chemicals, tools, and equipment
• Manages equipment and keeps all functionality at all times
• Delegates responsibilities to staff and oversees teamwork

Frontline Technical Support: Responsible for all technology involved with lessons.

• Maintenance of computer and camera systems
• Acts as first responder to technical issues
• Works with Corporate IT Specialist to address ongoing maintenance and immediate technical issues

Staff Culture: Development and continuation of positive work environment for all staff that maintains exceptional lesson quality and outstanding customer service.

• Maintaining a safe, secure, and legal work environment
• Developing a teamlike atmosphere that encourages instructors to collaborate and learn from each other
• Implementation of team building activities that lead to employee retention

Work closely with SwimLabs Operations Manager on many business related duties including, but not limited to:

• Recruiting, selecting, and converting prospective applicants into SwimLabs Instructors
• Scheduling training, classes, staff availability, and on-going education

Desired Qualifications

• Strong organizational skills
• Interpersonal skills
• Coached for a minimum of 2 years
• Effective communication skills
• Passionate about swimming
• Background in swimming
• Undergraduate degree preferred

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

We help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. There are few times in life where you find the opportunity to truly make a difference. At Safe-Splash + SwimLabs, we do it every day! Not only are we teaching a life-saving skill, we’re instilling a sense of pride and confidence in kids every day.

Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!

Company Website: www.safesplash.com and www.swimlabs.com

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash + SwimLabs Swim School Corporate.