Sales Associate - Customer Experience & Merchandising Pro

KIRKLAND; Lakeland (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Kirkland's Home is seeking a Sales Associate to deliver an exceptional shopping experience by following our customer service model and supporting store operations. You will engage customers, process transactions, stock merchandise, and maintain floor sets under direction from the management team.

The role emphasizes teamwork, reliability, and the ability to work weekends and evenings. You will help educate customers about loyalty programs and promotions while ensuring accurate pricing and

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed.
• Ability to effectively communicate both written and verbally.
• Ability to work weekends, holidays and evenings.
• Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor.
• Must be able to read and interpret company directives, handbook and manuals.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Assists in maintaining an efficient and organized salesfloor and stockroom

Skills

Customer service

Communication

Team player

Job description

Kirkland's Home is seeking a Sales Associate to deliver an exceptional shopping experience by following our customer service model and supporting store operations. You will engage customers, process transactions, stock merchandise, and maintain floor sets under direction from the management team.

The role emphasizes teamwork, reliability, and the ability to work weekends and evenings. You will help educate customers about loyalty programs and promotions while ensuring accurate pricing and