Customer Experience & Merchandising Associate

KIRKLAND; Prosper (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

Kirkland's Home is seeking a Sales Associate to deliver an exceptional shopping experience across in-store and online channels. You will engage customers, drive sales, and assist with merchandising, floor sets, and checkout tasks while staying aligned with store goals.

The role emphasizes strong communication, teamwork, and reliability, including weekend availability and the ability to stock and present merchandise effectively. A friendly, proactive attitude is essential.

Qualifications

• Energetic and results oriented with drive to succeed.
• Able to communicate effectively in writing and speaking.
• Available to work weekends, holidays and evenings.
• Able to read and interpret company directives, handbook and manuals.
• Flexible schedule to meet store needs.
• Team player with ability to work independently.
• Able to stock merchandise from stock room to sales floor.

Responsibilities

• Provides exceptional customer service in-store and online.
• Engages with customers and demonstrates selling behaviors.
• Greets customers enthusiastically and maintains a positive attitude.
• Educates customers on loyalty programs, promotions, and merchandise.
• Keeps sales floor and stockroom organized and merchandise well-presented.
• Operates POS system, registers, and handheld devices efficiently.

Skills

Customer service

Communication

Teamwork

Weekend availability

Job description

Kirkland's Home is seeking a Sales Associate to deliver an exceptional shopping experience across in-store and online channels. You will engage customers, drive sales, and assist with merchandising, floor sets, and checkout tasks while staying aligned with store goals.

The role emphasizes strong communication, teamwork, and reliability, including weekend availability and the ability to stock and present merchandise effectively. A friendly, proactive attitude is essential.