Sales Associate - Customer Experience Pro

KIRKLAND; Webster (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Associate to deliver an exceptional shopping experience across in-store and online channels. You will assist with selling, cashiering, replenishment, and floor sets while upholding brand standards.

The role emphasizes customer-first service, teamwork, and flexibility to meet store needs, including weekends and evenings. A dynamic, energetic approach is required to drive sales and maintain presentation.

Qualifications

• Energetic, people- and results-oriented with a drive to succeed.
• Effective written and verbal communication skills.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret directives, handbooks and manuals.
• Flexible schedule to meet store needs.
• Ability to work independently and as part of a team.
• Must climb ladders to stock or hang banners.
• Frequent stock-room and sales-floor movement to stock merchandise.
• Ability to stand and move for long periods to greet and assist customers.
• Frequent communication with customers in person, via electronic means, and by phone.
• Must move merchandise up to 50 pounds regularly.
• Operate POS system, registers, and handheld devices efficiently.

Responsibilities

• Provide exceptional customer service in-store and online.
• Engage customers with strong selling behaviors.
• Greet customers with enthusiasm and maintain a positive attitude.
• Educate customers on loyalty programs, promotions, and merchandise.
• Assist with receiving and stocking merchandise safely and efficiently.
• Help maintain organized sales floor, stockroom, and pricing accuracy.
• Support branding and professional conduct aligned with Kirkland’s Home values.
• Achieve or exceed goals for company initiatives.
• May perform other duties as needed.

Skills

Customer service

Communication skills

Teamwork

Flexible schedule

Physical stamina

POS operation

Tools

POS system

Cash registers

Handheld devices

Job description

Kirkland’s Home is seeking a Sales Associate to deliver an exceptional shopping experience across in-store and online channels. You will assist with selling, cashiering, replenishment, and floor sets while upholding brand standards.

The role emphasizes customer-first service, teamwork, and flexibility to meet store needs, including weekends and evenings. A dynamic, energetic approach is required to drive sales and maintain presentation.