Sales Associate | Customer Experience & Growth

Floor & Decor Holdings Inc.; Wade Hampton (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k with company match

Employee stock purchase plan

Referral bonus program

Medical, dental, vision insurance

Paid vacation and holidays

Paid volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service on the sales floor and help customers complete their projects.

The role offers both full-time and part-time opportunities in a fast-paced environment with a focus on accuracy and customer satisfaction. Responsibilities include assisting customers, processing transactions at the POS, stocking merchandise, and maintaining clean, safe areas in the store.

Qualifications

• 18+ years old and eligible to work in the United States.
• Customer service experience preferred.
• Ability to perform basic math and handle multiple tasks.
• Standing and walking in a retail environment; safety awareness.

Responsibilities

• Connect with customers, ask about projects, and recommend products.
• Provide above and beyond customer service and assist purchases.
• Maintain clean, stocked, and safe sales areas.
• Process checkouts using POS system and handle refunds or exchanges.
• Tag, stock, and display merchandise; follow safety procedures.

Skills

Customer service

Basic math

Multitasking

Communication skills

Tools

Forklift certification

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service on the sales floor and help customers complete their projects.

The role offers both full-time and part-time opportunities in a fast-paced environment with a focus on accuracy and customer satisfaction. Responsibilities include assisting customers, processing transactions at the POS, stocking merchandise, and maintaining clean, safe areas in the store.