Sales Associate - Create Memorable Client Experiences

Drybar Shops; Glendale (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Drybar is hiring immediately for retail sales associates to provide outstanding customer service and guide clients from check-in to check-out, upholding Drybar standards and creating a memorable experience.

Ideal candidates bring 1+ years in a fast-paced customer service role, familiarity with POS systems, and a professional image. High school diploma or equivalent required; salon/spa experience preferred.

Qualifications

• 1+ years’ experience in a fast paced, customer service centric environment.
• Previous experience with Point of Sale Systems strongly preferred.
• Previous salon/spa experience preferred but not required.
• High school diploma or equivalent.
• Promote a professional and brand-appropriate image.
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts.

Responsibilities

• As a store associate, leading the client’s experience from check in to check out, ensuring Drybar standards are upheld, creating a memorable experience for the client.
• Setting the tone of a positive shop atmosphere by approaching the day as if hosting a party.
• Troubleshooting any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients’ needs are met.
• Maintaining overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.

Skills

Customer service

Sales experience

POS systems

Salon/spa experience

Education

High school diploma or equivalent

Tools

Point of Sale Systems

Job description

Drybar is hiring immediately for retail sales associates to provide outstanding customer service and guide clients from check-in to check-out, upholding Drybar standards and creating a memorable experience.

Ideal candidates bring 1+ years in a fast-paced customer service role, familiarity with POS systems, and a professional image. High school diploma or equivalent required; salon/spa experience preferred.