Sales Associate / Cashier

Ace-Hardware; Spokane (WA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts on merchandise.

401(k)

Vacation time

Training and career growth

Job summary

Sety's Ace Hardware in Spokane, WA is seeking a Sales Associate to provide helpful customer service, solve DIY project problems, and offer informed product recommendations. You will handle POS transactions, stock shelves, and maintain a clean store while promoting Ace Rewards.

Develop product knowledge across hardware categories and contribute to a safe, welcoming shopping environment. Weekend availability and reliability are valued, with opportunities for training and career growth.

Qualifications

• Experience delivering friendly customer service in a retail environment.
• Ability to explain product details and answer customer questions clearly.
• Reliable and punctual with a flexible weekend schedule.
• Able to stand for long periods and perform physical tasks.

Responsibilities

• Greet customers and help them locate products.
• Operate POS and handle transactions accurately.
• Stock merchandise, create displays, and maintain store cleanliness.
• Promote loyalty programs and protect store safety and security.

Skills

Customer service

Verbal communication

Reliability

Flexibility

Tools

POS systems

Pallet jacks

Job description

At Sety's Ace Hardware, A Sales Associate provides "helpful" customer service by greeting customers, solving project problems, and offering product recommendations. Key duties include operating POS systems, stocking merchandise, maintaining store cleanliness, and promoting loyalty programs, with a focus on product knowledge in hardware, paint, plumbing, lawn and garden, or electrical.

Key Responsibilities:

• Customer Service (S.A.L.E.S Process): Proactively greet and assist customers to find products, ensuring a positive experience.
• Store Operations: Stock shelves, receive new inventory, create displays, and maintain a clean store.
• Sales & POS: Accurately process transactions, handle cash/cards, and promote Ace Rewards. Safe daily operation of equipment such as pallet jacks, paint mixers and shakers, key cutting machine, power equipment, etc.
• Product Knowledge: Develop expertise in hardware, tools, paint, plumbing, and electrical to assist with DIY projects.
• Safety & Security: Maintain a safe environment and follow loss prevention procedures.

Job Requirements:

• Physical Stamina: Ability to stand for long periods (6-8 hours) and lift up to 60 lbs. Safely utilize ladders and step stools.
• Communication: Strong verbal skills to interact with customers and team members. Appropriately utilize in store communication devices, such as phones and radios.
• Reliability: Dependable, punctual, and able to work flexible hours, including weekends.
• Physical Stamina: Ability to stand for long periods (6-8 hours) and lift up to 50 lbs.
• Communication: Strong verbal skills to interact with customers and team members.
• Reliability: Dependable, punctual, and able to work flexible hours, including weekends

Benefits:

• Employee discounts on merchandise.
• 401(k)
• Vacation time
• Training and career growth opportunities.
• 18+