Sales Associate, Business Insurance Lines

Arrowhead Intermediaries; United States; On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness

Paid Time Off

Job summary

One80 Intermediaries seeks a Sales Associate, Business Insurance Lines to support the New Business Sales team with clerical duties, application processing, and client communications. This role emphasizes accurate records, timely updates, and excellent service to producers and customers.

The position requires a Property & Casualty license (or ability to obtain within 90 days) and solid experience in customer service or sales within the insurance industry.

Qualifications

• 2+ years of customer service and/or sales experience required.
• Insurance industry experience preferred.
• Proficiency in Microsoft Word, Excel, Outlook, and Teams.

Responsibilities

• Assist producers with clerical/administrative tasks including post-event emails and application processing.
• Represent the producer in communications with clients, carrier reps, and coworkers.
• Maintain CRM records and assist with endorsements, applications, and payments.
• Communicate status updates and changes to meet customer expectations and deadlines.
• Handle phone system tasks including warm transfers, conferencing, and multi-line calls.
• Learn and support BIL processes and departments.

Skills

Customer service

Sales experience

Insurance knowledge

Multi-tasking

Communication

Tools

Microsoft Office

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

One80 Intermediaries is seeking a Sales Associate, Business Insurance Lines to join our growing team!

The Sales Associate, Business Insurance Lines role is responsible for directly assisting the New Business Sales team with all support functions that include but are not limited to the duties outlined below.

How You Will Contribute:

• Assists producers with clerical/administrative work including post-event emails, application processing, information gathering, special projects, and any other tasks as needed.
• Represents the best interests of the producer to all clients, carrier reps, co-workers maintaining the positive relationship that the producer has built in all written/verbal communications.
• Maintains updates and other records in CRM and assists with application preparation and payment collection.
• Effective communication for acknowledging producer requests, providing updates when requests are being worked on or completed, communicating changes to meet customer expectations/deadlines.
• Effectively utilize phone system capabilities including warm transferring, conferencing calls, and, at times, managing multiple calls simultaneously.
• Enters and follows up on endorsement requests, other customer service requests, and learns the BIL processes/departments.

Licenses & Certifications:

• Property & Casualty license or ability to become licensed within 90 days.

Skills & Experience to be Successful:

• 2+ years’ experience in customer service and/or sales.
• Insurance industry experience preferred.
• Multi-tasking to handle a high volume of unpredictable and time-sensitive requests, effectively prioritizing urgency levels.
• Proficiency in the Microsoft Office product suite: Word, Excel, Outlook, and Teams.

About One80

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.

Pay Range

$24.04 - $24.04 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.