Sales Associate, Business Insurance Lines

One80 Intermediaries; Peoria (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

One80 Intermediaries in Peoria, IL, is seeking a Sales Associate, Business Insurance Lines to support the New Business Sales team with administrative tasks, client communications, and application processing. The role focuses on delivering timely service and maintaining strong producer-client relationships.

Ideal candidates have 2+ years in customer service or sales, insurance industry experience preferred, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 2+ years of experience in customer service and/or sales.
• Insurance industry experience preferred.
• Multitasking to handle high volume of time-sensitive requests with effective prioritization.

Responsibilities

• Assists producers with clerical/administrative work including post-event emails, application processing, information gathering, special projects, and other tasks as needed.
• Represents the best interests of the producer to clients, carrier reps, and coworkers maintaining the positive relationship built by the producer in written and verbal communications.
• Maintains updates and other records in CRM and assists with application preparation and payment collection.
• Communicates updates and changes to meet customer expectations and deadlines.
• Utilizes phone system capabilities including warm transferring and conferencing calls, and manages multiple calls simultaneously.
• Enters and follows up on endorsement requests and other customer service requests, learning the BIL processes/departments.

Skills

Customer service experience

Sales experience

Insurance knowledge

Education

Property & Casualty license or ability to become licensed within 90 days

Job description

One80 Intermediaries is seeking a Sales Associate, Business Insurance Lines to join our growing team!

The Sales Associate, Business Insurance Lines roleis responsible for directly assisting the New Business Sales team with all support functions that include but are not limited to the duties outlined below.

How You Will Contribute:

• Assists producers with clerical/administrative work including post-event emails, application processing, information gathering, special projects, and any other tasks as needed.
• Represents the best interests of the producer to all clients, carrier reps, co-workers maintaining the positive relationship that the producer has built in all written/verbal communications.
• Maintains updates and other records in CRM and assists with application preparation and payment collection.
• Effective communication for acknowledging producer requests, providing updates when requests are being worked on or completed, communicating changes to meet customer expectations/deadlines.
• Effectively utilize phone system capabilities including warm transferring, conferencing calls, and, at times, managing multiple calls simultaneously.
• Enters and follows up on endorsement requests, other customer service requests, and learns the BIL processes/departments.

Licenses & Certifications:

• Property & Casualty license or ability to become licensed within 90 days.

Skills & Experience to be Successful:

• 2+ years’ experience in customer service and/or sales.
• Insurance industry experience preferred.
• Multi-tasking to handle a high volume of unpredictable and time-sensitive requests, effectively prioritizing urgency levels.

About One80:

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.