Sales Associate - Bonus, 401(k) & PTO Benefits

Lovesac; Burlington (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Performance Based Quarterly Bonus

Competitive Hourly Wage

401(k) with Company Match

Legal and ID Theft plans

Paid Time Off & Holiday Pay

Verizon Employee Discounts

Employee Assistance Program (EAP)

Access to discounted Health Benefits

Job summary

Lovesac is hiring a Sales Associate in Massachusetts to welcome customers, demonstrate products, and close sales on the floor. You’ll deliver engaging, brand-aligned service and help customers design spaces with Lovesac solutions.

You'll work in a fast-paced, customer-first environment, building relationships, meeting and exceeding sales goals, and supporting store operations while upholding brand standards and safety policies.

Qualifications

• Minimum of 1 year of experience in a retail or customer service role.

Responsibilities

• Greet clients with energy and optimism, actively selling while executing the Lovesac selling process, maintaining a strong personal quote pipeline, and consistently following up to drive conversion.
• Drive results by building genuine connections that fuel loyalty, repeat business, and brand advocacy, while embracing change and new opportunities.
• Own your customer journey end-to-end, using curiosity and adaptability to uncover needs, deliver exceptional service, and build lasting client relationships.
• Demonstrate strong product knowledge while creating a fun, engaging experience—delivering compelling brand tours, meaningful education, and confidently closing sales.
• Take ownership of your performance, operating with confidence, strong decision-making, and disciplined execution to consistently meet and exceed sales goals and KPIs.

Skills

Customer service

Sales

Communication

Technology proficiency

Mobility/physical stamina

Job description

Lovesac is hiring a Sales Associate in Massachusetts to welcome customers, demonstrate products, and close sales on the floor. You’ll deliver engaging, brand-aligned service and help customers design spaces with Lovesac solutions.

You'll work in a fast-paced, customer-first environment, building relationships, meeting and exceeding sales goals, and supporting store operations while upholding brand standards and safety policies.