Sales Associate

Tom's Tire Pros - Coos Bay, OR; Coos Bay (OR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

A leading tire retailer in Coos Bay is seeking a Sales Associate to provide outstanding customer service by selling tires and automotive services. You will drive store profitability while maintaining high customer satisfaction. The ideal candidate has a strong background in retail customer service and knowledge of automotive maintenance. Join this dynamic team offering competitive compensation and opportunities for career growth.

Qualifications

• 2+ years experience in a retail environment, preferably in auto/truck tire maintenance.
• Experience using computerized sales and marketing software.
• Retail customer service and client relations experience required.

Responsibilities

• Meet and greet customers promptly.
• Schedule appointments and create repair orders.
• Communicate warranty and pricing options to customers.

Skills

Customer service skills

Knowledge of auto/truck tire maintenance

Retail sales experience

Education

High School diploma or comparable vocational training

Tools

Mitchell Repair

Activant

All-Data

Job description

Benefits

• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development

Company Overview

At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

Benefits and Perks

• Excellent Training and Development
• Competitive Compensation
• Friendly Work Environment
• Top Tier Benefits

Job Summary

The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store.

Fast-paced, high volume retail environment with growth and career opportunities.

Responsibilities

• Promptly meets and greets customers
• Answers phone and schedules appointments with customers
• Creates Repair Order (RO) detailing service to be performed or merchandise to be sold
• Explains warranties, options, pricing, etc. to the customer
• Obtains customer approval for service before delivering order to service personnel
• Reviews completed repairs or services performed with customers and collects payment

Desired Qualifications

• High School graduate or comparable vocational training
• Knowledge of computerized sales and marketing software
• Knowledge of auto/truck tire, lubrication and maintenance issues
• Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
• 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
• Retail customer service and customer relations experience

Preferred Experience

• 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
• Tire Manufacturer Sales Skills certification a plus

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.