Sales Associate

Tire Pros; Robinson (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Opportunities for advancement

Excellent training and development

Job summary

Tire Pros is seeking a Sales Associate in a fast-paced retail setting. You will provide exceptional customer service while selling tires and automotive services, explaining product features and benefits, and helping build customer loyalty.

This role supports driving store sales, maintaining a clean, well-merchandised showroom, and coordinating repair orders. Training and advancement opportunities are available in a collaborative work environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years in retail environment, preferably auto/truck related.
• Experience with auto tire and maintenance knowledge is a plus.

Responsibilities

• Promptly meets and greets customers
• Answers phone and schedules appointments with customers
• Determines the nature of customer problems; may inspect vehicle
• Creates Repair Order Request detailing service or merchandise
• Explains warranties, options, pricing to customer
• Obtains customer approval for service before delivering order
• Reviews repairs or services and collects payment

Skills

Retail sales

Customer service

Communication

Problem solving

3+ years sales exp

Education

High School diploma or equivalent

Tools

Mitchell Repair

Activant

All-Data

Vehicle service manuals

CRM software

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Vision insurance
• Competitive salary

Company Overview

At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

Benefits and Perks

• Excellent Training and Development
• Competitive Compensation
• Friendly Work Environment
• Top Tier Benefits

Job Summary

The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store.

Fast-paced, high volume retail environment with growth and career opportunities.

Responsibilities

• Promptly meets and greets customers
• Answers phone and schedules appointments with customers
• Determines the nature of customer problems; May make road test or visually inspect the vehicle
• Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
• Explains warranties, options, pricing, etc. to the customer
• Obtains customer approval for service before delivering order to service personnel
• Reviews completed repairs or services performed with customers and collects payment

Desired Qualifications

• High School graduate or comparable vocational training
• Knowledge of computerized sales and marketing software
• Knowledge of auto/truck tire, lubrication and maintenance issues
• Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
• 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
• Retail customer service and customer relations experience
• Preferred Experience:
  • 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
  • Tire Manufacturer Sales Skills certification a plus