Sales Associate

Ramona Tire Pros and Service Center; Ramona (CA); Vor Ort; USD 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Flexible schedule

Advancement opportunities

Excellent training

Competitive pay

Friendly environment

Zusammenfassung

Ramona Tire Pros and Service Center is seeking a Sales Associate to deliver outstanding customer service, sell tires and automotive services, and drive store profitability. You will handle road hazards, recommend services, and build loyalty with customers, while maintaining a clean, well-merchandised store in a fast-paced retail setting.

The role offers opportunities for growth and advancement, with emphasis on training and development and a friendly, supportive work environment.

Qualifikationen

• High School graduate or comparable vocational training.
• Knowledge of computerized sales and marketing software.
• Knowledge of auto/truck tire, lubrication and maintenance issues.
• Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions.
• 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance.
• Retail customer service and customer relations experience.
• Preferred Experience: 3+ years as a Sales Associate in an auto repair store or dealership.
• Tire Manufacturer Sales Skills certification is a plus.

Aufgaben

• Promptly meets and greets customers.
• Answers phone and schedules appointments with customers.
• Determines the nature of customer problems; may perform road test or visual inspection.
• Creates Repair Order Request detailing service or merchandise to be sold.
• Explains warranties, options, pricing, etc. to the customer.
• Obtains customer approval for service before delivering order to service personnel.
• Reviews completed repairs or services performed with customers and collects payment.

Kenntnisse

Knowledge of computerized sales

Auto/truck tire knowledge

Retail customer service

Customer relations

Ausbildung

High School diploma

Tools

Mitchell Repair

Activant

All-Data

Vehicle manuals

Jobbeschreibung

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement

Company Overview

At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

Benefits and Perks

• Excellent Training and Development
• Competitive Compensation
• Friendly Work Environment

Job Summary

The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store.

Fast-paced, high volume retail environment with growth and career opportunities.

Responsibilities

• Promptly meets and greets customers
• Answers phone and schedules appointments with customers
• Determines the nature of customer problems; May make road test or visually inspect the vehicle
• Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
• Explains warranties, options, pricing, etc. to the customer
• Obtains customer approval for service before delivering order to service personnel
• Reviews completed repairs or services performed with customers and collects payment

Desired Qualifications

• High School graduate or comparable vocational training
• Knowledge of computerized sales and marketing software
• Knowledge of auto/truck tire, lubrication and maintenance issues
• Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
• 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
• Retail customer service and customer relations experience
• Preferred Experience:
  • 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
  • Tire Manufacturer Sales Skills certification a plus