Elite Talent Solutions in Miami is looking for a customer service representative to support the Sales and Underwriting teams. This role requires strong organizational skills and a solid work ethic, as you will assist with daily transactions and maintain accounts in Salesforce. Ideal candidates should have excellent communication skills and a passion for customer relationships. The position offers uncapped commissions, generous benefits, and a collaborative work environment in a modern office space located in the vibrant Waterford Business District.
Qualifications
No prior customer service experience needed, but must have a strong work ethic.
Desire to work in a fast-paced environment.
Excellent personal and communication skills.
High energy level.
Passionate about customer-centric relationships.
Responsibilities
Provide day-to-day customer service and support sales and underwriting teams.
Request missing documentation for loan applications and draw requests.
Maintain accurate account information in Salesforce.
Assist customers with account inquiries.
Practice effective sales management and organizational techniques.
Job description
Location: Miami (Onsite near Miami Airport in the Waterford Business District)
Start: ASAP
Responsibilities
Provide day-to-day customer service and support the Sales and Underwriting teams in ensuring the effective execution of daily transactions
Request missing documentation directly from customers in order to complete loan applications and draw requests
Maintain accurate account information across all stages of the life cycle in Salesforce with the most relevant notes and updates
Assisting customers with account inquiries and direct to appropriate department when needed
Practice effective sales management and organizational techniques
Minimum Requirements
No prior customer service experience is needed. If you have a strong work ethic, elite organization skills, are a true team player, can collaborate with others, and understand the needs we have to provide strong support to our sales team, we are interested in meeting you. We can teach you the business. We cannot teach work ethic.
Strong desire to work in fast paced environment
Excellent personal and communication skills
High energy level
Passionate about customer‑centric relationships
What we offer
Uncapped commissions and unlimited earning potential
A new beautiful open concept office space located in the heart of Miami – Waterford Business District.
Clear and concise goals and objectives
Highly visible revenue generating role where you will know what your impact and contribution is to the success of the Organization
A collaborative, supportive, fast paced work environment where we collectively work hard and enjoy a company culture steeped in reward and appreciation for a job well done.
A fun, friendly, and talented team that is passionate about financial technology and helping small businesses succeed
Generous benefits and perks including a matching 401K plan, medical, dental, and flexible paid time off policy.