Sales Associate

Knoxville Habitat for Humanity; Knoxville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

The Knoxville Habitat ReStore is seeking a full-time Sales Associate to assist in daily operations, pricing, and merchandising of donated goods. You will help customers, process donations, and support cashier duties as needed in a busy retail environment.

Candidates should have at least one year of retail experience, strong interpersonal skills, and a commitment to our mission. The role requires teamwork, reliable attendance, and the ability to lift and move merchandise as part of standard

Qualifications

• High school diploma or equivalent.
• At least 1 year of retail experience.
• Excellent interpersonal and customer service skills.
• Ability to work in a team-based environment.
• Commitment to Knoxville Habitat for Humanity’s mission.

Responsibilities

• Provide customer service on the sales floor.
• Process, price, and merchandise donated inventory.
• Assist with cashier duties and promotion activities.
• Open/close duties and answer phones.
• Assist with donation pickups and inventory control.
• Support staff and volunteers on the sales floor.

Skills

Customer service

Teamwork

Interpersonal skills

Retail experience

Education

High school diploma

Tools

POS systems

Job description

Our Knoxville Habitat ReStore is looking for a full-time Sales Associate to assist in the daily operations of the ReStore. The Sales Associate’s primary responsibilities are processing, pricing, and merchandising inventory, interacting with customers and donors, and supporting various daily operations of the ReStore.

PRIMARY RESPONSIBILITIES AND DUTIES:

• Providing customer service and interacting with customers on the sales floor.
• All stages of donation processing including: accepting, sorting, cleaning, pricing, and merchandising donations on the sales floor.
• Utilize the internet to research product value to aid in pricing decisions
• Assisting with regularly scheduled markdowns and floor re-sets.
• Supervising and training staff and volunteers on the sales floor.
• Assisting with opening and closing activities.
• Answering phones and scheduling donation pick-ups.
• Assisting with inventory control.
• Assisting with housekeeping tasks throughout store.
• Supporting and/or working as a cashier as needed.
• Assisting with promotional activities.
• Attend staff meetings and activities as directed.
• Other duties as assigned.

PHYSICAL REQUIREMENTS:

• Ability to walk/stand 75% of a 6 to 8-hour shift
• Ability to frequently team-lift and carry large bulky objects up to 75 lbs.
• Ability to individually push, pull, or carry merchandise on a dolly up to 150 lbs.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent
• At least one year of retail experience
• Excellent interpersonal and customer service skills
• Ability to work in a team-based environment
• Commitment to Knoxville Habitat for Humanity’s mission

PREFERRED QUALIFICATIONS:

• Knowledge of the value of second-hand merchandise in categories such as: furniture & antiques, appliances, building materials, clothing, and home goods.
• Prior thrift or consignment store experience
• Experience with Point-of-Sale systems
• At least three years of retail experience
• Proficiency with Microsoft Office applications

Application Deadline: November 13, 2026

Knoxville Habitat for Humanity is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We encourage applicants of varied races, ethnicities, national origins, religions, gender identities and sexual orientations, disabilities, veteran status, socio-economic backgrounds, and perspectives.

Knoxville Habitat for Humanity is a Tennessee Drug Free Workplace.