Thrift Store Sales & Donations Specialist

Knoxville Habitat for Humanity; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Knoxville Habitat for Humanity is seeking a full-time Sales Associate for the ReStore in Knoxville. You will assist on the sales floor with processing donations, pricing, and merchandising, while delivering friendly customer service.

You’ll work as part of a team, support daily operations, and help with phone inquiries, inventory control, and occasional cashier duties. Prior retail experience and a high school diploma are preferred.

Qualifications

• High school diploma or equivalent
• At least one year of retail experience
• Excellent interpersonal and customer service skills
• Ability to work in a team-based environment
• Commitment to Knoxville Habitat for Humanity’s mission

Responsibilities

• Provide customer service on the sales floor
• Process, price, and merchandise donations on the sales floor
• Research product value online to aid pricing decisions
• Assist with markdowns and floor resets
• Supervise and train staff and volunteers on the sales floor
• Assist with opening and closing activities
• Answer phones and schedule donation pickups
• Assist with inventory control
• Assist with housekeeping throughout the store
• Support or perform cashier duties as needed
• Assist with promotional activities
• Attend staff meetings and activities as directed
• Other duties as assigned

Skills

Customer service

Retail experience

Team-based work

Microsoft Office

POS familiarity

Education

High school diploma

Tools

Point-of-Sale systems

Microsoft Office

Job description

Knoxville Habitat for Humanity is seeking a full-time Sales Associate for the ReStore in Knoxville. You will assist on the sales floor with processing donations, pricing, and merchandising, while delivering friendly customer service.

You’ll work as part of a team, support daily operations, and help with phone inquiries, inventory control, and occasional cashier duties. Prior retail experience and a high school diploma are preferred.