Retail Associate

Habitat for Humanity Peninsula and Greater Williamsburg; Williamsburg (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Partial health insurance

Free life insurance

Generous PTO

Loyalty bonus

Job summary

Habitat for Humanity Peninsula and Greater Williamsburg is seeking a Retail Associate for its ReStore in Williamsburg, VA. The role focuses on processing merchandise, assisting customers and donors, and keeping the floor organized to maximize sales.

You will help unload trucks, price items, issue donor receipts and guide customers to their vehicles when needed, all while working with volunteers in a nonprofit setting.

Qualifications

• Must be highly motivated and detail-oriented, self-starter.
• Experience working in a team, especially with volunteers.
• Strong interpersonal skills and professional demeanor.
• Able to work independently with a flexible schedule.
• Nonprofit experience preferred.

Responsibilities

• Act as an ambassador to the ReStore while interacting with customers, donors and volunteers.
• Provide excellent customer service to customers, donors and volunteers.
• Help with daily unloading of ReStore trucks and end-of-day truck process.
• Help with acceptance, processing, organizing and arrangement of donations from drop off at back dock to the sales floor.
• Provide donors with a donation receipt.
• Regularly appraise and price merchandise on the sales floor.
• Maintain a clean and safe processing work area and loading area.
• Assist guests with their purchases to vehicles as needed.
• Assist sales floor volunteers with arranging inventory on sales floor.
• Answer phones and provide proper information to customers and donors as needed.
• All other duties assigned.

Skills

Motivated and detail-oriented

Team player with volunteers

Strong interpersonal skills

Professional demeanor

Independent and flexible schedule

Nonprofit experience preferred

Job description

POSITION SUMMARY

The Habitat ReStore is a nonprofit home improvement store and donation center that sells new and gently-used furniture, appliances, home goods, building materials and more to the public at a fraction of the retail price. The Habitat ReStore generates enough profits to build affordable homes for sale to local low-income families, as well as to promote recycling. 100% of the profits from the ReStores are used to build and sell affordable housing!

The Retail Associate is responsible for processing, organizing and arranging merchandise from the back of the store to the sales floor.

PRIMARY DUTIES & RESPONSIBILITIES

• Act as an ambassador to the ReStore while interacting with customers, donors and volunteers
• Provide excellent customer service to customers, donors and volunteers
• Help with daily unloading of ReStore trucks and end-of-day truck process
• Help with acceptance, processing, organizing and arrangement of donations from drop off at back dock to the sales floor
• Provide donors with a donation receipt
• Regularly appraise and price merchandise on the sales floor
• Maintain a clean and safe processing work area and loading area
• Assist guests with their purchases to vehicles as needed
• Assist sales floor volunteers with arranging inventory on sales floor
• Answer phones and provide proper information to customers and donors as needed
• All other duties assigned

REQUIREMENTS & EXPERIENCE

• Must be a highly motivated and detail-oriented individual, accustomed to being a self-starter.
• Demonstrated success working in a team environment, especially volunteers.
• Strong interpersonal skills and ability to work with all kinds of individuals and remain consistent in keeping a professional demeanor.
• Must interact well with fellow staff, volunteers, donors and customers.
• Must be able to work independently and maintain a flexible schedule.
• Experience with nonprofit organizations preferred.

PHYSICAL REQUIREMENTS

• Ability to move and lift 50 lbs unassisted.
• Ability to move and lift up to 100 lbs with assistance.
• Ability to work outdoors in all climates.
• Ability to bend, squat and lift repetitively.

Successful Habitat team members share the following characteristics:

• Humility – We are part of something bigger than ourselves
• Courage – We do what’s right, even when it is difficult or unpopular
• Accountability – We take personal responsibility for Habitat’s mission

WORK SCHEDULE

Full-time position including some evenings and weekends based on store operating hours.

PAY & BENEFITS

This pay for this position starts at $15 per hour, for 40 hours per week, commensurate with experience. This position offers partially-paid health insurance, free life insurance, generous paid time off and a loyalty bonus for employees who successfully complete probationary periods. Habitat has a strong Board of Directors, dedicated and experienced staff, a large volunteer base, and committed house sponsors, customers and homeowners. For further information about Habitat for Humanity, please visit our website at www.HabitatPGW.org.