Sales Associate PT - Wendover ReStore

Paycom; Charlotte (NC); Presencial; USD 20.000 - 29.000; A tiempo parcial

Descripción de la vacante

Habitat Charlotte Region ReStores is seeking a part-time Sales Associate to greet customers, answer questions, and help with purchases in our Wendover Restore store in Charlotte, NC. The role emphasizes outstanding customer service, accurate POS processing, and maintaining a clean, organized sales floor.

You will assist with donations, restocking, and light loading of items, while following safety guidelines and promoting Habitat’s mission within the community.

Formación

• High school diploma or equivalent required.
• Bachelor’s degree in Business, Marketing, or related field preferred.
• Minimum 2 years in sales or customer service.
• Experience in retail is highly desirable.

Responsabilidades

• Greet customers and assist with questions, purchases and inquiries.
• Process transactions using POS and balance cash drawer.
• Maintain clean and organized sales floor; restock merchandise.
• Help receive donations and explain donation guidelines.
• Assist loading purchases, up to 50 lbs.
• Participate in inventory counts, promotions and events.

Conocimientos

Communication

Interpersonal skills

Organization

Time management

Teamwork

POS proficiency

Educación

High school diploma or equivalent

Bachelor's degree in Business, Marketing, or related field preferred

Descripción del empleo

Job Details: Job Location: Wendover Restore - Charlotte, NC 28211, Position Type: Part-time, Non-Exempt, Job Shift: Rotating - Sunday through Saturday

About Habitat Charlotte Region ReStores

Habitat ReStores are nonprofit home improvement stores and donation centers that sell new and gently used furniture, appliances, home décor, building materials and more at discounted prices. Proceeds help fund Habitat for Humanity of the Charlotte Region’s mission to build strength, stability and self-reliance through affordable housing.

Position Summary

The Sales Associate is a frontline representative of the ReStore, responsible for delivering outstanding customer service and creating a positive shopping experience. This role assists customers, processes transactions, maintains a clean and organized sales floor, restocks merchandise and supports daily retail and donation operations.

Key Responsibilities

• Greet customers warmly and help with questions, purchases and general inquiries
• Process transactions accurately using the POS system and maintain a balanced cash drawer
• Build product knowledge to help customers find items that meet their needs
• Support merchandising by pricing, stocking and organizing products
• Keep the sales floor, front end and donation areas clean and organized
• Help receive donations and explain donation guidelines
• Assist customers with loading purchases, including items up to 50 lbs
• Take part in inventory counts, promotions and special events
• Follow all store safety, security, operational and customer service policies
• Represent and promote the mission and values of Habitat Charlotte Region

Job Purpose

• The Sales Associate at Habitat Charlotte Region is responsible for providing exceptional customer service and supporting the sales team in achieving sales targets. This role involves engaging with customers, understanding their needs, and offering suitable solutions to enhance their shopping experience. The Sales Associate plays a crucial part in promoting the company's values and contributing to the overall success of the store.

EXPECTED PAY - $17.75 PER HOUR

Key Responsibilities

• Greet customers warmly and ascertain their needs to provide assistance and information on product features.
• Maintain a high level of product knowledge to effectively communicate benefits and features to customers.
• Assist in achieving sales goals by actively promoting products and upselling when appropriate.
• Ensure the sales floor is well-organized, clean, and visually appealing to enhance the customer shopping experience.
• Process transactions accurately and efficiently using the point-of-sale system.
• Handle customer inquiries and complaints professionally, providing solutions and escalating issues when necessary.
• Collaborate with team members to achieve store goals and maintain a positive work environment.
• Participate in inventory management, including restocking shelves and conducting inventory counts.
• Support promotional activities and special events to drive customer engagement and sales.
• Adhere to company policies and procedures, ensuring compliance with all safety and security standards.

Qualifications:

Required Education:

• High school diploma or equivalent required
• Bachelor's degree in Business, Marketing, or a related field preferred

Required Experience:

• Minimum of 2 years of experience in a sales or customer service role
• Proven track record of meeting or exceeding sales targets
• Experience in a retail environment is highly desirable

Required Skills and Abilities:

• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to work effectively in a team environment
• Proficiency in using point-of-sale systems and basic computer applications
• Strong problem-solving skills and attention to detail
• Ability to adapt to a fast-paced and dynamic work environment