Sales Associate

Knoxville Habitat for Humanity; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Knoxville Habitat for Humanity is seeking a full-time Sales Associate for the ReStore in Knoxville. You will assist on the sales floor with processing donations, pricing, and merchandising, while delivering friendly customer service.

You’ll work as part of a team, support daily operations, and help with phone inquiries, inventory control, and occasional cashier duties. Prior retail experience and a high school diploma are preferred.

Qualifications

• High school diploma or equivalent
• At least one year of retail experience
• Excellent interpersonal and customer service skills
• Ability to work in a team-based environment
• Commitment to Knoxville Habitat for Humanity’s mission

Responsibilities

• Provide customer service on the sales floor
• Process, price, and merchandise donations on the sales floor
• Research product value online to aid pricing decisions
• Assist with markdowns and floor resets
• Supervise and train staff and volunteers on the sales floor
• Assist with opening and closing activities
• Answer phones and schedule donation pickups
• Assist with inventory control
• Assist with housekeeping throughout the store
• Support or perform cashier duties as needed
• Assist with promotional activities
• Attend staff meetings and activities as directed
• Other duties as assigned

Skills

Customer service

Retail experience

Team-based work

Microsoft Office

POS familiarity

Education

High school diploma

Tools

Point-of-Sale systems

Microsoft Office

Job description

Our Knoxville Habitat ReStore is looking for a full-time Sales Associate to assist in the daily operations of the ReStore. The Sales Associate’s primary responsibilities are processing, pricing, and merchandising inventory, interacting with customers and donors, and supporting various daily operations of the ReStore.

PRIMARY RESPONSIBILITIES AND DUTIES:

• Providing customer service and interacting with customers on the sales floor.
• All stages of donation processing including: accepting, sorting, cleaning, pricing, and merchandising donations on the sales floor.
• Utilize the internet to research product value to aid in pricing decisions
• Assisting with regularly scheduled markdowns and floor re-sets.
• Supervising and training staff and volunteers on the sales floor.
• Assisting with opening and closing activities.
• Answering phones and scheduling donation pick-ups.
• Assisting with inventory control.
• Assisting with housekeeping tasks throughout store.
• Supporting and/or working as a cashier as needed.
• Assisting with promotional activities.
• Attend staff meetings and activities as directed.
• Other duties as assigned.

PHYSICAL REQUIREMENTS:

• Ability to walk/stand 75% of a 6 to 8-hour shift
• Ability to frequently team-lift and carry large bulky objects up to 75 lbs.
• Ability to individually push, pull, or carry merchandise on a dolly up to 150 lbs.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent
• At least one year of retail experience
• Excellent interpersonal and customer service skills
• Ability to work in a team-based environment
• Commitment to Knoxville Habitat for Humanity’s mission

PREFERRED QUALIFICATIONS:

• Knowledge of the value of second-hand merchandise in categories such as: furniture & antiques, appliances, building materials, clothing, and home goods.
• Prior thrift or consignment store experience
• Experience with Point-of-Sale systems
• At least three years of retail experience
• Proficiency with Microsoft Office applications

Application Deadline: November 13, 2026

Knoxville Habitat for Humanity is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We encourage applicants of varied races, ethnicities, national origins, religions, gender identities and sexual orientations, disabilities, veteran status, socio-economic backgrounds, and perspectives.

Knoxville Habitat for Humanity is a Tennessee Drug Free Workplace.