Hybrid Sales Associate - Vacation Rentals & Guest Experience

Beach Realty & Construction; Kitty Hawk (NC); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Beach Realty & Construction in Kitty Hawk, NC is seeking a Sales Associate to handle vacation rental inquiries, guide guests through property options, and assist with reservations, blending in-office and remote work.

You will maintain accurate listings, follow up with leads, support guests before, during, and after their stay to drive repeat business, and collaborate with internal teams to ensure a smooth guest experience.

Qualifications

• Strong customer service and sales abilities.
• Clear, professional communication skills; interaction with diverse guests.
• Basic computer literacy; comfortable with booking platforms and CRM systems.
• Organizational and time-management skills for multiple inquiries and bookings.
• Ability to thrive in a hybrid work environment with onsite and remote team members.
• Hospitality, vacation rentals, or real estate sales experience preferred but not required.

Responsibilities

• Respond to inquiries about vacation rentals.
• Guide prospective guests through property options.
• Assist with reservations and booking processes.
• Maintain accurate information on available homes and listings.
• Follow up with leads to encourage bookings and repeat business.
• Collaborate with internal teams to ensure a smooth guest experience and support promotions.
• Use technology systems to manage bookings and customer records.
• Maintain professional communication with guests via phone, email and online platforms.
• Aim to meet individual and team sales goals.

Skills

Customer service

Communication

Hybrid work

Sales

Hospitality experience

Education

High school diploma

Tools

Booking platforms

CRM systems

Job description

Beach Realty & Construction in Kitty Hawk, NC is seeking a Sales Associate to handle vacation rental inquiries, guide guests through property options, and assist with reservations, blending in-office and remote work.

You will maintain accurate listings, follow up with leads, support guests before, during, and after their stay to drive repeat business, and collaborate with internal teams to ensure a smooth guest experience.