Assistant Rental Manager-KDH

Sun Realty of Nags Head Inc; Kill Devil Hills (NC); On-site; USD 46,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Birthday bonus holiday

Wellness, education, and technology Re

Professional development and training

Employee recognition programs

Supportive, inclusive work environment

Job summary

Sun Realty in Kill Devil Hills, NC is seeking an Assistant Rental Manager for a full-time, year-round role. You will be at the center of our vacation rental department, ensuring smooth operations, delivering hospitality to owners and guests, and coordinating with housekeeping and maintenance to meet guest expectations.

Ideal candidates hold a North Carolina Real Estate Broker License, have property management or hospitality experience, and excel in organization, communication, and problem

Qualifications

• Active North Carolina Real Estate Broker License.
• Experience in property management, vacation rentals, or hospitality.
• Strong organization, time management, and problem-solving skills.
• Excellent interpersonal, communication, and negotiation skills.
• Proficiency in Microsoft Office, Outlook, and property management software (Streamline preferred).
• Local residency, or willingness to live near the Outer Banks.
• Flexibility to work varying schedules, including weekends and holidays.

Responsibilities

• Deliver excellent hospitality to owners and guests.
• Follow through on owner and guest requests and concerns promptly.
• Work proactively with housekeeping, maintenance, and management.
• Help owners solve problems and suggest updates or improvements to their rental properties.
• Support other departments and Rental team members as needed.
• Purchase supplies and items for rental homes as needed.
• Attend the Realtors Property Management meeting and other required meetings and training events.
• Switch between very different tasks while meeting deadlines and set timeframes.

Skills

Property management experience

Customer service experience

Organization & time management

Interpersonal communication

Negotiation skills

Problem solving

Education

North Carolina Real Estate Broker License (Active)

Tools

Microsoft Office

Outlook

Streamline PM software

Job description

Assistant Rental Manager | Kill Devil Hills, NC

Sun Realty | Full-time, year-round | $46,000-$53,000 per year (exempt)

Sun Realty is looking for an Assistant Rental Manager who loves keeping things running smoothly and making people's vacations (and their homeowners' days) a little better. You'll be at the center of our vacation rental department in Kill Devil Hills, working year-round, not just when the beach is busy. If you're organized, easygoing under pressure, and happiest when you're solving problems, this could be your spot.

Why You'll Like Working Here

We've been a trusted name in Outer Banks vacation rentals for over 46 years, and we like to see our team grow along with us.

The Perks:

• Medical, dental, and vision insurance, plus supplemental options
• 401(k) with company match [add match percentage]
• Paid time off [add number of days] and paid holidays
• Birthday bonus holiday
• Wellness, education, and technology reimbursement programs
• Professional development and training
• Employee recognition programs
• A supportive, inclusive work environment

What You'll Do

• Deliver excellent hospitality to every owner and guest.
• Follow through on owner and guest requests and concerns promptly.
• Work proactively with housekeeping, maintenance, and management.
• Help owners solve problems and suggest updates or improvements to their rental properties.
• Support other departments and Rental team members as needed.
• Purchase supplies and items for rental homes as needed.
• Attend the Realtors Property Management meeting and other required meetings and training events.
• Switch between very different tasks while meeting deadlines and set timeframes.

What We're Looking For

• Active North Carolina Real Estate Broker License
• Experience in property management, vacation rentals, or hospitality (all customer service experience will be considered)
• Strong organization, time management, and problem-solving skills
• Excellent interpersonal, communication, and negotiation skills
• Proficiency in Microsoft Office, Outlook, and property management software (Streamline preferred)
• Professional demeanor and commitment to outstanding customer service
• Valid driver’s license and reliable, insured transportation
• Local residency, or willingness to live near the Outer Banks
• Flexibility to work varying schedules, including weekends and holidays

Requirements

Physical/Mental Demands: Hearing, speaking, seeing, sitting, walking, standing, driving, bending, and climbing steps; lifting and carrying 25-30 lbs., reading, comprehension, analytical thinking, problem solving, legible writing skills and effective written and verbal communication in the English language.

Machines/Equipment/Licenses: Reliable transportation, with valid, active driver license, proper insurance, and inspections (as required in company guidelines); computers, copiers, all office equipment; Licensed by NC Real Estate Commission, active and in good standing.

Work Environment: Office work with exposure to outside weather conditions, as warranted, climbing flights of steps inside and out, fast paced, at times mentally strenuous; shifting priorities due to changing needs and situations with little to no notice, maneuvering a vehicle in congested traffic, walking in soft sand.

The requirements and qualifications, physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accommodations are reviewed, assessed, and processed through Human Resources.

Hours: Full-time, year-round position. Weekends and holidays are required. Overtime may be required. Regular punctual attendance is required.

Compensation:based on experience and proven ability, determined by Rental Manager.