Sales Associate

Massage Envy; Glen Ellyn (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive base pay $17–$19/hour

Tips, bonuses, and commissions

Employer-paid healthcare for full-time

401(k) matching for full-time

Paid time off for full-time

Employee referral program

Employee Assistance Program

Flexible schedule

Free massage/skincare/stretch service每

Discounts on products

Job summary

Massage Envy Glen Ellyn is seeking friendly team members to help guests on their wellness journey. You will greet clients, explain services, and assist with bookings while delivering exceptional customer service in a fast-paced retail environment.

Qualified candidates have retail or sales experience, strong math and computer skills, and excellent people skills to build lasting relationships with guests. Full-time and part-time roles with flexible hours are available, plus employee benefits for

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills; able to multitask.
• Excellent people skills; ability to build relationships with guests.
• Knowledge of massage and skincare services is a plus.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued and understood.
• Educate clients on Total Body Care and promote Massage Envy Wellness Program; book services and encourage retail purchases.
• Support clinic flow by greeting clients, scheduling, answering calls and emails, and handling inquiries.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Customer service

Math skills

People skills

Multitasking

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Glen Ellyn, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $17.00-19.00/hourly plus tips, bonuses, and commissions
• Sign on BONUS for full-time employees
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location