Sales Associate

DRB Homes; Franklin (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

DRB Homes is seeking a Sales Associate in Franklin, TN, as a training position leading to a Community Sales Consultant role. You will handle the sale of new construction homes in designated communities, meeting with prospects, demonstrating models, and guiding customers through feature selections and contracts.

The role emphasizes excellent communication, organization, and a customer-first approach as you progress through sales milestones and coordinate with production teams.

Qualifications

• Excellent oral and written communication skills required.
• Punctual and professional appearance expected.
• Strong presentation and negotiation abilities.
• Well organized with strong interpersonal skills.
• Customer-focused with a friendly, enthusiastic demeanor.
• Motivated to meet sales goals and targets.
• Proficient with Windows 7 and MS Office Suite.

Responsibilities

• Meet and greet prospective customers and demonstrate model homes.
• Provide information on home features, community details, and area amenities.
• Assist customers with site and plan selections; complete contract worksheets.
• Support loan application process and deposits per policy.
• Collaborate with production team to ensure construction planning and execution.
• Follow up on loans, contingent contracts, and post-settlement tasks.
• Participate in weekly sales meetings and Sales Consultant Training Program milestones.
• Perform other duties as assigned.

Skills

Oral & written communication

Punctuality

Professional appearance

Presentation skills

Negotiation skills

Organizational skills

Interpersonal skills

Customer-friendly demeanor

Sales-driven

MS Office

Windows 7

Education

Real Estate License

High School diploma or equivalent

Associate or Bachelor’s in Business/Marketing/Sales

Experience in New Home Sales

Tools

Windows 7

Microsoft Office

Job description

Job Purpose

The Sales Associate is classified as a training position leading to a Community Sales Consultant position. Responsible for the sale of new construction homes in designated communities. Commute time varies with location of community.

Duties and Responsibilities

• Meet and greet all prospective customers.
• Demonstrates model home; provides information on home features and benefits.
• Provide information regarding community and surrounding area.
• Assist customer with selection of home site, house plan, and structural options.
• Pre-qualify customer and complete contract worksheet.
• Prepare all contracts addenda, color selections, etc. accurately and completely.
• Assist customer with loan application, obtain deposits per company requirements;
• Participate in meetings with the production team to assure planning and execution of building process.
• Follow up with loans, contingent contracts, listings of re-sales, and home owners after settlement.
• Participate in weekly sales meetings.
• Successfully pass the Sales Consultant Training Program Milestones
• Other duties as apparent or assigned

Knowledge and Skills

• Excellent oral and written skills
• Punctual
• Professional appearance and manner
• Excellent presentation skills
• Demonstrated problem solving and negotiation skills
• Well organized and self-directed
• Strong interpersonal skills, customer service driven
• Displays a friendly, enthusiastic, approachable manner
• Driven yet empathetic
• Desire to succeed sales goal
• Must be proficient in Windows 7 and Microsoft Office Suite
• Must have valid state drivers license for business travel within communities, to other communities and/or other designated business locations (DRB or other)

Education and Work Experience

• A Real Estate License is required in certain states before selling new homes.
• Prior New Home Sales, Property Management, Leasing, or High-End Retail sales preferred with excellent customer satisfaction.
• Prior customer service experience preferred.
• Must have a High School diploma or equivalent.
• Associate’s or Bachelor’s degree in Business, Marketing, or Sales Marketing or equivalent experience in home sales; or combination of education and equivalent work experience.