Sales Associate

AUTOHAUS ON EDENS MERCEDES BENZ; Chicago (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Autohaus On Edens Mercedes Benz in the Greater Chicago Area is seeking a Sales Associate to greet customers, assess needs, and present Mercedes-Benz vehicles. You will conduct test drives, explain features, prepare price quotes, and guide buyers through financing and purchase steps.

The role emphasizes product knowledge, lead follow-up, and collaboration with service and finance teams. It requires on-site work, ability to work evenings/weekends, and a professional demeanor.

Qualifications

• Customer service and relationship-building skills with professional communication.
• Sales aptitude and negotiation skills, including pricing options and closing transactions ethically.
• Organizational and time management abilities for handling multiple customers and follow-ups.

Responsibilities

• Greet and engage customers in showroom; assess needs and present Mercedes-Benz options.
• Conduct test drives and explain vehicle features and benefits; prepare price quotes.
• Guide customers through financing and purchase processes; maintain records in dealership systems.
• Follow up with leads and existing customers; collaborate with service and finance teams to ensure a seamless experience.
• Aim to meet sales targets and represent the dealership brand professionally.

Skills

Customer service

Negotiation

Communication

Organizational skills

CRM tools

Education

High School Diploma

Tools

CRM software

Job description

Company Description

AUTOHAUS ON EDENS MERCEDES BENZ is an authorized Mercedes-Benz dealership serving customers in the Greater Chicago Area. The dealership focuses on delivering a high-quality sales and service experience, offering a range of new and pre-owned Mercedes-Benz vehicles. Team members work in a professional, customer-centered environment that emphasizes product expertise and personalized service. AUTOHAUS ON EDENS MERCEDES BENZ values integrity, performance, and long-term relationships with clients.

Role Description

The Sales Associate role is a full-time, on-site position based in the Greater Chicago Area. The Sales Associate will greet and engage customers in the showroom, assess their needs, and present suitable Mercedes-Benz vehicle options. Daily responsibilities include conducting test drives, explaining vehicle features and benefits, preparing accurate price quotes, and guiding customers through financing and purchase processes. The role also involves maintaining product knowledge, following up with leads and existing customers, and collaborating with service and finance teams to ensure a seamless customer experience. The Sales Associate is expected to meet sales targets, maintain organized records in dealership systems, and represent the dealership brand professionally at all times.

Qualifications

• Demonstrated customer service and relationship-building skills, with the ability to communicate clearly and professionally in person, by phone, and in writing.
• Sales aptitude and negotiation skills, including comfort with presenting pricing options, overcoming objections, and closing transactions ethically.
• Organizational and time management abilities, with skill in handling multiple customers, appointments, and follow-ups in a fast-paced environment.
• Basic digital literacy, including use of dealership CRM tools, email, online lead platforms, and standard office applications.
• Interest in and ability to learn automotive product knowledge, particularly Mercedes-Benz models, technology features, and competitive comparisons.
• High school diploma or equivalent required; prior automotive or retail sales experience is preferred but not mandatory.
• Ability to work on-site, including evenings and weekends as needed, and to comply with all dealership policies and ethical standards.
• Valid driver’s license with an acceptable driving record and the ability to conduct customer test drives safely.