Sales Associate

Nova Gymnastics, Inc.; Cedar Hill (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Job summary

Nova Gymnastics in Cedar Hill, TX is seeking a friendly Sales Associate to serve as the first contact for prospective and current members, promoting programs and handling enrollments.

You will greet customers, answer questions about classes and pricing, process payments, and support events while maintaining a positive front-office presence. The role includes evening hours, occasional Saturdays, and performance-based incentives.

Qualifications

• High school diploma or equivalent.
• Customer service or sales experience preferred.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced, team-oriented setting.
• Comfortable using computers and scheduling software.

Responsibilities

• Greet and assist customers in person, over the phone, and via email.
• Provide information about programs, classes, pricing, and schedules.
• Conduct facility tours for prospective customers and answer inquiries.
• Enroll students in classes and manage account information.
• Process payments, sales transactions, and merchandise purchases.
• Actively promote current programs, special offers, and events to boost enrollment.
• Assist with front office organization and light administrative tasks.
• Maintain a positive, energetic atmosphere in the facility.

Skills

Customer service

Sales experience

Communication

Multitasking

POS systems

Scheduling software

Teamwork

Education

High school diploma

Some college preferred

Tools

POS systems

Scheduling software

Job description

About Us:

Nova Gymnastics is a dynamic, family-friendly gymnastics facility committed to providing a safe, fun, and engaging environment for athletes of all ages and skill levels. We offer recreational classes, competitive team programs, camps, parties, and special events. We’re looking for an enthusiastic and customer-focused Sales Associate to join our front office team!

Position Overview:

The Sales Associate serves as the first point of contact for prospective and current members. This role is responsible for providing exceptional customer service, promoting our programs and services, managing class enrollments, and supporting the day-to-day operations of the front office.

Key Responsibilities:

• Greet and assist customers in person, over the phone, and via email in a friendly and professional manner.
• Provide information about our programs, classes, pricing, and schedules.
• Conduct facility tours for prospective customers and answer inquiries.
• Enroll students in classes and manage account information using our membership management system.
• Process payments, sales transactions, and merchandise purchases.
• Actively promote current programs, special offers, and events to boost enrollment and participation.
• Assist with front office organization, administrative tasks, and light cleaning duties.
• Support the team in maintaining a positive, energetic atmosphere within the facility.

Qualifications:

• High school diploma or equivalent; some college preferred.
• Previous customer service and/or sales experience, ideally in a sports, fitness, or youth activity environment.
• Excellent interpersonal, communication, and organizational skills.
• Ability to multitask and work in a fast-paced, team-oriented setting.
• Comfortable using computers, point-of-sale systems, and scheduling software.
• Friendly, enthusiastic, and customer-focused attitude.

Schedule:

Typical hours are late afternoon and evenings Monday through Friday, with occasional Saturdays, but must be flexible for morning and early afternoons when needed for special events.

Compensation:

Compensation is based on experience, plus potential commissions, bonuses, and employee discounts.