Sales Associate

Orangetheory Fitness; Vestavia Hills (AL); On-site; USD 13,638 - 19,424; Part time

Job summary

Orangetheory Fitness in Vestavia Hills, Alabama is seeking a Sales Associate to manage front of house operations while ensuring a premier customer experience. The ideal candidate will have strong sales skills and a commitment to meeting sales expectations.

The Sales Associate is responsible for generating leads, maintaining cleanliness, and exceeding performance indicators. Previous sales experience is preferred, and proficiency in computer skills is required. Flexible scheduling is essential for this role.

Qualifications

• Strong customer service skills are essential.
• Previous sales experience in a quota bearing role is preferred.
• Effective verbal and written communication skills are required.
• Must be able to multitask in a busy environment.
• Functional computer skills are required.

Responsibilities

• Run front of house operations for the fitness studio.
• Conduct at least 40 calls per shift to generate leads.
• Maintain cleanliness and organization of the studio.
• Follow up with prospective clients.
• Collaborate with Coaches to fulfill processes.

Skills

Customer service skills

Sales experience

Verbal communication

Written communication

Multitasking

Computer skills (MS Office, Google Suites)

Health and fitness minded

Education

High school diploma

Tools

MS Office programs

Google Suites

Job description

Job Title:

Sales Associate

Overview:

The Sales Associate (SA) role is responsible for running all “front of house” fitness studio operations. The SA has a strong focus on a premier customer experience, as well as meeting sales expectations. The ideal candidate has strong customer service skills and basic sales experience. The SA is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail sales, maximizing workout traffic, and maintaining premium customer experience levels.

Job Duties Include:

1. Maintains accurate records using established OTF sales systems
2. Responsible for conducting a minimum of 40 calls per shift to prospective members, scheduling appointments, and generating leads each shift
3. Maintains cleanliness & organization of lobby, front desk, restrooms, and showers
4. Conduct follow up calls with all prospective clients
5. Works closely with Coaches to ensure that processes are fulfilled
6. Attend weekly team meeting & one marketing event per quarter
7. Handle & resolve client account concerns/questions

Job Qualifications:

1. Excellent customer service skills
2. Previous sales experience with strong sales skills (experience working in a quota bearing role highly preferred)
3. Solid verbal and written communication skills required
4. Able to multitask and excel in a busy work environment
5. Functional computer skills required – MS Office programs (Word, Excel), Google Suites, internet, computer program software use
6. Health and fitness minded required
7. High school diploma required
8. Flexible to work mornings, afternoons, evenings and weekend hours as needed

Reporting Structure:

Studio Leader

Performance appraisal:

30 Day, 60 Day, 90 Day, and then bi-annually

Compensation:

$12/hour + commission