Sales Assistant (Fine Dining Sales Support)

Truluck's Careers; Plano, Southlake (TX, TX); Hybrid; USD 28,000 - 34,000; Part time

Job summary

Truluck's in Plano and Southlake is seeking a part-time SEM Admin to provide administrative and financial support to the Sales & Events Manager. This role assists with community engagement, Local Store Marketing (LSM), and offsite events, requiring strong organization and hospitality standards.

You will split time between on-site at Southlake and remote work, with two on-site days weekly. Proficiency in Microsoft Office and Google Workspace is expected; Tripleseat and Aloha POS knowledge is

Qualifications

• Minimum 15–20 hours weekly with at least two on-site days.
• Flexibility for evenings or weekends for events.
• Reliable transportation for Southlake activities.
• Ability to stand for extended periods and assist with event setup.
• Strong organizational, written and verbal communication skills.
• Experience in Sales, Catering or Private Events preferred.

Responsibilities

• Provide administrative support to the SEM for Plano and Southlake.
• Create and update customized event menus with SEM approved info.
• Transfer guest responses from surveys into Tripleseat with event details.
• Print and organize weekly BEOs for the Southlake restaurant team.
• Print and prepare event menus and materials; maintain records.
• Support SEM vacation coverage and coordinate with the Director of Sales & Events.
• Process deposits in Aloha POS and Tripleseat; send receipts.
• Upload final receipts into Tripleseat and reconcile event sales.
• Report discrepancies in BEOs or receipts to SEM and Accounting.
• Support timely collection of private dining payments at both locations.
• Assist with LSM programs, community engagement, and offsite events.

Skills

Organization

Communication

Time management

Hospitality

Team collaboration

Education

High School diploma or equivalent

Some college

Tools

Tripleseat

Aloha POS

Microsoft Office

Google Workspace

Job description

Locations

Showing 1 location

Truluck's Plano
7161 Bishop Rd
Ste G1
Plano, TX 75024, USA

• Hybrid
• SALES
• Full-Time
• Requisition #: SALES001361

Description

POSITION – SEM ADMIN

POSITION TYPE: Part-Time, 15–20 hours per week

SCHEDULE: Minimum of two days each week on site at Southlake; remaining hours remote. Flexible availability for occasional evenings and weekends to support Southlake events.

REPORTS TO: Sales & Events Manager, Southlake/Plano Operating Partner, and Director of Sales & Events

COMPENSATION: $20-$25/hour (Commensurate to experience)

POSITION SUMMARY:

The SEM Admin provides administrative and financial support to the Sales & Events Manager (SEM) for our Plano and Southlake locations. This role also assists with Southlake community engagement, Local Store Marketing (LSM), and offsite events. The ideal candidate is highly organized, detail-oriented, and committed to Truluck’s hospitality standards.

REQUIRED SKILLS / PREFERRED EXPERIENCE:

• Excellent organizational, time-management, and written and verbal communication skills.
• Strong attention to detail, sound judgment, and the ability to manage competing priorities independently.
• Proficiency in Microsoft Office and Google Workspace; experience with Tripleseat and Aloha POS is preferred but not required.
• A strong hospitality background is preferred; prior event coordination experience is not required.
• A professional, collaborative, service-oriented approach to working with restaurant teams and community partners.

MINIMUM QUALIFICATIONS:

• Availability to work 15–20 hours weekly, including at least two onsite days at Southlake.
• Schedule flexibility for occasional evening or weekend Southlake networking, LSM, and offsite events.
• Reliable transportation for Southlake community and offsite activities.
• Ability to stand for extended periods and assist with event preparation and setup.

AS THE SEM ADMIN, YOU WILL:

• Provide administrative support to the Sales & Events Manager for Plano and Southlake.
• Create and update customized event menus using information approved by the SEM.
• Transfer guest responses from the SEM’s contracted-event Google Docs planning surveys into Tripleseat, including menu, beverage, setup, décor, and related event details.
• Print and organize weekly Banquet Event Orders (BEOs) for the Southlake restaurant team; BEO creation and updates remain the responsibility of the SEM.
• Print and prepare event menus and other event materials, and maintain organized records and accurate event information.
• Work toward providing SEM vacation coverage for Plano and Southlake. Communicate directly with guests only when fully trained and expressly authorized by the Director of Sales & Events.
• Process event deposits in Aloha POS and Tripleseat and send deposit receipts to Accounting and client event contacts.
• Upload final event receipts into Tripleseat, enter final Aloha receipt totals, and ensure event sales reconcile.
• Compare final BEOs with receipts and report discrepancies or incorrectly entered items to the SEM and Accounting teams.
• Process outstanding balances using authorized cards on file when directed on the BEO.
• Send Accounting receipts for nontaxable charges, such as valet and rentals, and send guest receipts when requested by the SEM.
• Support timely, accurate collection and communication of private dining event payments at both locations.

Community Engagement & Event Support – Southlake Only

• Assist the SEM and Southlake Operating Partner with LSM programs, community engagement activities, and offsite events.
• Prepare marketing collateral, event materials, and supplies; assist with offsite event preparation, setup, onsite support, and breakdown as needed.
• Represent Truluck’s with consistent brand messaging and a professional, hospitable presence.

Team Support & Development

• Coordinate closely with the SEM and Southlake leadership to ensure materials and information are prepared for event execution.
• Attend relevant SEM meetings and training when requested and develop knowledge of Truluck’s products, private dining offerings, and brand standards.
• Perform other related duties as assigned by the SEM, Southlake Operating Partner, or Director of Sales & Events.

Qualifications

Behaviors

Required

Dedicated : Devoted to a task or purpose with loyalty or integrity

Team Player : Works well as a member of a group

Preferred

Leader : Inspires teammates to follow them

Enthusiastic : Shows intense and eager enjoyment and interest

Education

Required

High School or better.

Preferred

Some college or better.

Experience

Required

5 years: Administrative Experience. Must possess excellent organizational and verbal/written communication skills.

Preferred

1 year: Experience in Sales, Catering, and Private Events is preferred.

5 years: Five (5) years previous high-end hospitality is preferred.

Licenses & Certifications

Required

FOOD CERTIFICATION

Preferred

ALCOHOL CERTIFICATION

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.