Event Sales Coordinator

The Ranch LC; Plano (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance for eligible hourly+

401k after 1 year

Growth and leadership opportunities

Job summary

The Ranch LC in Plano, TX is seeking an Event Sales Coordinator to assist the Events Sales Manager in planning and executing private dining and large party events at our location. You will handle initial leads via TripleSeat and phone inquiries, coordinate booking documents, and support the booking process.

You will also gather BEOs, create floor charts for upcoming events, and nurture relationships through offsite store events when the Sales Manager is unavailable.

Qualifications

• High school diploma or GED required.
• Experience in hospitality or customer service.
• Strong organizational and planning skills in a high-volume environment.
• Ability to anticipate problems and make contingency plans.
• Excellent interpersonal and communication skills.
• A charming demeanor and positive attitude.
• Flexible and approachable.
• Strong leadership qualities.
• High energy and upbeat.

Responsibilities

• Close Event Financials from the previous days/weekend.
• Ensure the accuracy of all Booking Documents and place in Events Binder.
• Send Follow up emails to guests to get feedback and promote future bookings.
• Triple Seat events in OpenTable to ensure continuity.
• Send follow up emails and calls to guests who have not finalized booking or are missing essential booking documents and details.
• Gather BEO and Menus for weekly Operations team meeting for the booking of all parties under 20 in the main dining room.
• Responsible for the initial response of all leads that comes through on TS.
• Assist in site tours when Sales Manager is not available.
• Assist in event bookings of larger parties when Event Sales Manager is not available.

Skills

High school diploma or GED

Hospitality or customer service

Organization & planning

Problem anticipation

Interpersonal communication

Positive attitude

Flexibility

Leadership qualities

Energetic & upbeat

Education

High school diploma or GED

Job description

The Event Sales Coordinator is responsible for supporting and assisting the role of Events Sales Manager in planning and helping to executing all private dining and large party events. They are responsible the initial sales leads the come into the store including TripleSeat (event booking software) and telephone inquiries. The Event Sales Coordinator is responsible for the organization of booking documents and closing of all event sales, gathering weekly BEO for manager meetings and creating floor charts for upcoming event. The Event Sales Coordinator will also develop and maintain business relationships inside and outside of the restaurant by participating of offsite store sponsored events when the Event Sales Manager is not available.

BENEFITS

• Medical Insurance benefits available for hourly workers who average 30 hour per week
• 401k available for employees 21 years or older after 1 year (12-month period with 1,000 hours of service)
• Multiple pathways for growth and development with encouraged opportunity to be promoted into Management and other leadership roles

• Close Event Financials from the previous days/weekend
• Ensure the accuracy of all Booking Documents and place in Events Binder
• Send Follow up emails to guests to get feedback and promote future bookings
• Triple Seat events in OpenTable to ensure continuity
• Send follow up emails and calls to guests who have not finalized booking or are missing essential booking documents and details
• Gather BEO and Menus for weekly Operations team meeting for the booking of all parties under 20 in the main dining room
• Responsible for the initial response of all leads that comes through on TS
• Assist in site tours who Sales Manager is not available
• Assist in event bookings of larger parties when Event Sales Manager is not available

Skills and Requirements

• High school diploma or GED
• Experience in the hospitality or customer service
• Excellent organizational, and planning skills in a high volume environment
• The ability to anticipate problems and make contingency plans.
• Great interpersonal and communication skills
• A charming demeanor and positive attitude
• Flexible and approachable
• Strong leadership qualities
• High energy and upbeat

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.