Sales Assistant for our Phoenixville Location

Fastsigns International; Exton (PA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

FASTSIGNS International. Inc in Exton, PA is seeking a Sales Assistant to support the Outside Sales Representative and keep daily operations moving smoothly.

You will manage orders, assist customers, and coordinate with vendors to ensure timely delivery while maintaining a high level of service. This role favors organized, proactive team players who communicate well and adapt to new software.

Qualifications

• Excellent organizational habits and multi-tasking ability.
• Strong verbal and written communication to build rapport with customers and vendors.
• Team player with willingness to help across functions.
• Comfort with learning new software, data entry, and basic office programs.
• Experience in customer service, sales support, or administrative roles is a plus; training provided.

Responsibilities

• Lead Qualification: Vet and qualify incoming leads to keep the sales pipeline strong and efficient.
• Order Entry & Tracking: Enter orders accurately and monitor progress for timely processing.
• Vendor Coordination: Act as primary contact for vendors, coordinate logistics, check availability, track shipments.
• Customer Support: Provide service by answering questions, updating on orders, and handling inquiries positively.
• Team Collaboration: Work with internal teams and external sales reps to ensure a seamless customer experience.

Skills

Organizational skills

People skills

Team player

Tech savvy

Customer service experience

Tools

Excel

CRM tools

Order management

Job description

Benefits:

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Are you highly organized, great with people, and looking to grow your career in sales? We are seeking a dynamic and motivated Sales Assistant to join our team at our Exton location. In this role, you will be the backbone of our sales operations, working closely with our Outside Sales Representative to keep business moving smoothly.

From managing orders to being a friendly voice for our customers, your work will directly impact our team's success. If you are a proactive team player who loves solving puzzles and building relationships, we want to hear from you!

Key Responsibilities

As a Sales Assistant, your day-to-day will involve a mix of customer interaction, administrative support, and vendor coordination:

• Lead Qualification: Assist the Outside Sales Representative by vetting and qualifying incoming leads to ensure the sales pipeline remains strong and efficient.
• Order Entry & Tracking: Accurately enter customer orders into our system, monitor their progress, and ensure timely processing.
• Vendor Coordination: Act as the primary point of contact for our vendors, coordinating logistics, checking product availability, and tracking shipments.
• Customer Support: Provide exceptional service to clients by answering questions, providing updates on orders, and handling inquiries with a positive attitude.
• Team Collaboration: Work hand-in-hand with internal teams and external sales reps to ensure a seamless experience for our customers.

Qualifications & Skills

We are looking for someone who brings positive energy and strong administrative habits to the table.

• Exceptional Organizational Skills: You can juggle multiple tasks, prioritize effectively, and never let the details slip through the cracks.
• People Person: Excellent verbal and written communication skills with a natural ability to build rapport with customers and vendors.
• Team Player: A collaborative mindset with a willingness to jump in and help wherever needed.
• Tech Savvy: Comfortable learning new software, entering data accurately, and navigating basic office programs (e.g., Excel, CRM tools, or order management systems).
• Experience: Prior experience in customer service, sales support, or an administrative role is a plus, but we are willing to train the right person with the right attitude!

What We Offer

• Competitive Pay: $19.00 per hour.
• Bonus Potential: Earn extra income through our sales bonus structure.
• Great Culture: A supportive, team-first working environment right here in Phoenixville.
• Growth Opportunities: Learn the ins and outs of the industry with potential for career advancement.

Competitive Pay: $19.00 / hour + Monthly performance-based bonuses.