Sales Assistant

Caleres; St. Louis (MO); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Shoe discounts

Benefits Day One

On-demand pay

Mental wellness

Relaxed dress code

Site perks

Job summary

Caleres is seeking a Sales Assistant in St. Louis, MO to support stores, manage orders, and deliver outstanding service for our renowned brands. You will anticipate customer needs, enter orders, and help keep inventory moving with timely follow-ups.

If you enjoy fashion, thrive in a fast-paced setting, and value teamwork, this role offers a base for growth, access to employee discounts, and a collaborative culture across our Famous Footwear and Caleres brands.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• 1–3 years’ experience in customer service, retail or wholesale.
• Experience in retail merchandising, fashion design or marketing preferred.

Responsibilities

• Lead: Anticipate needs of accounts and react quickly to assure sales and profitability for the assigned customer base.
• Manage: Enter all orders, contracts and PO information; follow up on inventory levels, order position and drop ship details.
• Partner: Develop strong partnerships and maintain open communication with sales reps to drive business and resolve order problems with cross-functional teams.
• Travel: Travel to stores and shoe shows to assist Account Executive with sales meetings and order administration.
• Develop: Build strong customer relationships, provide prompt service, address issues, and identify upsell opportunities.

Skills

Customer service

Retail experience

Communication

Problem solving

Education

Bachelor's degree

Job description

Join our dynamic and thriving footwear company as a Sales Assistant in St. Louis, MO where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, are eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.

What will you be doing?

• Lead: Anticipate needs of accounts and react quickly. Assure sales and profitability expectations are achieved for assigned customer base.
• Manage: Enter all orders, contracts and PO information. Follow up with accounts on inventory levels, order position, drop ship details and suggest additional reorders and skus. Assure exceptional service to existing accounts by managing on order and facilitating on time deliveries.
• Partner: Develop strong partnerships and maintain open lines of communication with sales rep to create new ways to drive business. Facilitate immediate resolution of any order problems with the Merchandiser, Service Manager, Account Director, Account Executive, customer, warehouse or EDI department.
• Travel: Travel to stores and/or shoe shows to assist Account Executive as needed with sales meetings set up, sample packing, note taking and entering all orders.
• Develop: Develop a strong working relationship with the customers; providing prompt service, addressing all problems and concerns appropriately and suggestive selling on every call. Develop an expertise in specific aspects of the customer’s business as assigned.

Perks you will enjoy!

• Our Shoe Discounts: No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands
• Benefits that Start Day One: To learn more details about our total rewards including 401k, health benefits and PTO, visit yourcaleres.com
• Get Paid When You Want: Access your money as you earn it and request your earnings before payday
• Mental Wellness: Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
• Relaxed Dress Code: At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet!
• Site Perks: Full access to our onsite gym, Starbucks, Grab and Go Market, and free parking located in the convenient area of downtown Clayton, MO

Qualifications that make you the perfect fit!

• Bachelor’s degree, or equivalent combination of education and work experience
• 1-3 years’ experience in customer service, retail or wholesale
• Experience in retail merchandising, fashion design or marketing preferred
• Experienced with both field and corporate working relationships
• Ability to set strategy and prioritize tasks
• Strong partnering skills; problem solving and analytical skills