Sales Assistant

Caleres, Inc.; Lake Saint Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Shoe Discounts

Benefits start Day One

Get Paid When You Want

Mental Wellness Support

Relaxed Dress Code

Site Perks: Gym, Starbucks, Market, 1:

Job summary

Caleres, Inc. in St. Louis, MO is seeking a Sales Assistant to support accounts, enter orders, and ensure on-time deliveries while building strong customer relationships.

You will work closely with sales reps, Merchandiser, and operations to resolve issues and drive growth. The role requires 1–3 years in customer service or retail, a Bachelor’s degree or equivalent, and a passion for fashion and detail. This on-site position offers benefits and opportunities to advance within a thriving footwear

Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• 1–3 years' experience in customer service, retail or wholesale.
• Experience in retail merchandising, fashion design or marketing preferred.
• Strong partnering skills, problem solving and analytical abilities.

Responsibilities

• Anticipate needs of accounts and ensure sales and profitability for the assigned customer base.
• Enter all orders, contracts and PO information; follow up on inventory levels and order status.
• Maintain open communication with sales reps to drive business and resolve order issues with involved teams.
• Travel to stores/shows to assist Account Executive with sales meetings and order processing.
• Develop strong relationships with customers and provide prompt, solution-oriented service.

Skills

Customer service

Retail experience

Merchandising

Problem solving

Communication

Education

Bachelor's degree or equivalent

Job description

Founded in 1878, Caleres, originally known as Brown Shoe Company, is a global footwear company comprised of some of the world’s most loved brands including Famous Footwear, Sam Edelman, Naturalizer, Dr. Scholl's, and Allen Edmonds and many more. Caleres' legacy includes 145+ years of craftsmanship, a passion for fit with a mission to inspire people to feel great...feet first. Join our dynamic and thriving footwear company as a Sales Assistant in St. Louis, MO where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, are eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.

What will you be doing?

• Lead: Anticipate needs of accounts and react quickly. Assure sales and profitability expectations are achieved for assigned customer base.
• Manage: Enter all orders, contracts and PO information. Follow up with accounts on inventory levels, order position, drop ship details and suggest additional reorders and skus. Assure exceptional service to existing accounts by managing on order and facilitating on time deliveries.
• Partner: Develop strong partnerships and maintain open lines of communication with sales rep to create new ways to drive business. Facilitate immediate resolution of any order problems with the Merchandiser, Service Manager, Account Director, Account Executive, customer, warehouse or EDI department.
• Travel: Travel to stores and/or shoe shows to assist Account Executive as needed with sales meetings set up, sample packing, note taking and entering all orders.
• Develop: Develop a strong working relationship with the customers; providing prompt service, addressing all problems and concerns appropriately and suggestive selling on every call. Develop an expertise in specific aspects of the customer’s business as assigned.

Perks you will enjoy!

• Our Shoe Discounts: No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands
• Benefits that Start Day One: To learn more details about our total rewards including 401k, health benefits and PTO, visit yourcaleres.com
• Get Paid When You Want: Access your money as you earn it and request your earnings before payday
• Mental Wellness: Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
• Relaxed Dress Code: At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet!
• Site Perks: Full access to our onsite gym, Starbucks, Grab and Go Market, and free parking located in the convenient area of downtown Clayton, MO

Qualifications that make you the perfect fit!

• Bachelor's degree, or equivalent combination of education and work experience
• 1-3 years' experience in customer service, retail or wholesale
• Experience in retail merchandising, fashion design or marketing preferred
• Experienced with both field and corporate working relationships
• Ability to set strategy and prioritize tasks
• Strong partnering skills; problem solving and analytical skills

Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.

Caleres is invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.