Sales Assistant

Interplace, Inc.; Santa Ana (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading logistics company located in Santa Ana is seeking an individual skilled in managing purchase orders. The ideal candidate must possess business-level proficiency in both English and Japanese, as well as strong technical skills, particularly in Microsoft Excel and Word. Experience with OMS or similar order management systems is preferred. This role includes coordinating shipments, communicating with customers, and providing administrative support. Join a dynamic team in a fast-paced environment where your bilingual skills will be valued.

Qualifications

• Business-level proficiency in both English and Japanese is required.
• Mandatory skills include proficiency in Microsoft Excel and Word.
• Experience with OMS or similar systems is preferred.

Responsibilities

• Process and manage purchase orders received by the sales team.
• Coordinate shipment processing and documentation.
• Communicate with customers on PO and shipment status.
• Use OMS for processing and tracking.
• Support sales reporting with Microsoft Office tools.
• Handle transactions and data input through customer portals as needed.
• Support sales reporting and data management using Excel, Word, and other Microsoft Office tools.
• Assist with Salesforce operations (experience preferred).
• Provide administrative support for various ad-hoc tasks as required.

Skills

Business-level proficiency in English

Business-level proficiency in Japanese

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Experience with OMS

Salesforce operations experience

Tools

Salesforce

OMS

Microsoft Office

Order Management System (OMS)

Job description

Key responsibilities

• Process and manage purchase orders (POs) received by the sales team.
• Coordinate shipment processing and related documentation.
• Communicate with customers regarding PO and shipment status, accounts receivable, and related matters (primarily in English).
• Communicate with Japanese headquarters and factories regarding orders, shipments, and other operational issues (primarily in Japanese, via email).
• Use OMS (Order Management System) for processing and tracking.
• Handle transactions and data input through customer portals as needed.
• Support sales reporting and data management using Excel, Word, and other Microsoft Office tools.
• Assist with Salesforce operations (experience preferred).
• Provide administrative support for various ad-hoc tasks as required.

Required Qualifications

• Language Skills: Business-level proficiency in both English and Japanese (reading, writing, and email correspondence required).
• Technical Skills: Proficiency in Microsoft Excel and Word (mandatory).
• Experience with OMS or similar order management systems preferred.