Sales

Interplace, Inc.; Novi (MI); On-site; USD 50,000 - 75,000; Full time

Job summary

Interplace, Inc. is seeking a detail-oriented professional to support both sales and administrative functions in Novi, MI.

The role involves analyzing market trends, developing new customer opportunities, and coordinating with engineering to ensure program requirements are met. You will schedule meetings, manage samples and specifications, process POs, invoices, and payments, and maintain accurate forecasts and production schedules.

Responsibilities

• Analyze and research market and competitive trends
• Contact new customers and develop business opportunities
• Schedule meetings with customers
• Obtain program information and customer requirements
• Provide product samples
• Handle technical discussions regarding specifications, quality, and packaging
• Communicate customer requirements to engineers by email, web, and request forms
• Follow up with engineers and manage program progress
• Coordinate second and subsequent samples
• Negotiate and finalize product specifications
• Negotiate pricing
• Receive and process firm purchase orders
• Manage customer relationships
• Prepare and manage sales budgets
• Report customer forecasts and production schedules
• Negotiate production leveling and adjustments
• Operate and manage supplier portals for sales and quality-related matters
• Handle customer claims and troubleshoot issues
• Confirm customer orders
• Enter sales orders into the system
• Place purchase orders with SD Japan
• Prepare daily shipment orders for the warehouse
• Issue invoices
• Record accounts receivable and apply customer payments
• Follow up on overdue accounts receivable
• Record accounts payable and process supplier payments
• Prepare expense reports
• Prepare accounting-related documents and reports
• Support bookkeeping activities
• Support tax-related procedures
• Handle other accounting and tax-related matters

Job description

Sales Responsibilities

• Analyze and research market and competitive trends
• Contact new customers and develop business opportunities
• Schedule meetings with customers
• Obtain program information and customer requirements
• Provide product samples
• Handle technical discussions regarding specifications, quality, and packaging
• Communicate customer requirements to engineers by email, web, and request forms
• Follow up with engineers and manage program progress
• Coordinate second and subsequent samples
• Negotiate and finalize product specifications
• Negotiate pricing
• Receive and process firm purchase orders (POs)
• Manage customer relationships
• Prepare and manage sales budgets
• Report customer forecasts (FCST) and production schedules
• Negotiate production leveling and adjustments
• Operate and manage supplier portals for sales and quality-related matters
• Handle customer claims and troubleshoot issues

Administrative Responsibilities

• Confirm customer orders
• Enter sales orders into the system
• Place purchase orders with SD Japan
• Prepare daily shipment orders for the warehouse
• Issue invoices
• Record accounts receivable and apply customer payments
• Follow up on overdue accounts receivable
• Record accounts payable and process supplier payments
• Prepare expense reports
• Prepare accounting-related documents and reports
• Support bookkeeping activities (bookkeeping is outsourced)
• Support tax-related procedures (tax filing is outsourced)
• Handle other accounting and tax-related matters