Sales Assistant

QUICK USA; Itasca (IL); On-site; USD 43,000 - 45,000; Full time

Job summary

QUICK USA in Itasca, IL is seeking a Sales Assistant to support the Manager in sales operations for the manufacturing sector. You will handle shipping arrangements (domestic and international), prepare business documents, manage purchase orders and quotations, onboard new suppliers and customers, and assist sales staff on projects.

This role requires business English proficiency, strong MS Office skills, and occasional travel to Japan.

Qualifications

• Business-level English proficiency.
• Experience using Outlook, Excel, Word and Access to create purchase orders, invoices and related documents.

Responsibilities

• Prepare and send checks, invoices, and shipments for domestic and international orders.
• Prepare inquiries, purchase orders, invoices, quotations, and packing lists.
• Follow up on quotations and purchase orders.
• Onboard new suppliers and customers in the sales tracking system.
• Provide customer service and follow up on order status and information requests.
• Negotiate terms with suppliers/customers as needed.
• Assist sales staff with orders and projects and cover when needed.
• Prepare monthly reports for sales, purchases, and backlog using Access/Excel.

Skills

Business-level English

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Access

Job description

Position

Sales Assistant

Summary

This position primarily serves as a Sales Assistant to the Manager in the sales operations of the manufacturing sector. Responsibilities include handling domestic and international shipping arrangements, preparing various business documents, following up on purchase orders and quotations, onboarding new suppliers and customers, providing customer service, and supporting sales staff with various projects.

Essential Duties

• Prepare and send checks, invoices, internal documentation, and packages for domestic and international shipments via various courier services (e.g., UPS, Fed-Ex, DHL), and arrange pickups.

• Prepare and handle inquiries, purchase orders, invoices, quotations, packing lists, formal business letters, envelopes, address labels, air waybills, faxes, itineraries, etc.

• Follow up on and expedite quotations and purchase orders.

• Handle new supplier and customer onboarding in the sales tracking system.

• Provide customer service (customer care, sending catalogs, following up/checking status of orders or requested information, obtaining flight information, etc.).

• Negotiate with suppliers and customers regarding cost and lead times as needed.

• Assist sales staff with orders and projects, and provide coverage when another sales person is out of the office.

• Prepare monthly reports for sales, purchases, and backlog orders using Access / Excel.

• Comply with company rules and policies, and organize/store all necessary documents, files, and brochures.

Working Location

Itasca, IL

Working Hours, Working Style

• 8:00 AM - 4:30 PM or 8:30 AM - 5:00 PM (includes a 1-hour lunch break).

• Business trips required, including travel to Japan (may involve some hours outside standard business hours).

• Maintain a professional appearance as a salesperson (dress shirts, etc.).

Salary, Benefits

Around $43,000 - $45,000

Qualifications

Requirements:

• Business-level English proficiency.

• Knowledge and practical experience using Microsoft Outlook, Excel, Word, and Access to create purchase orders, invoices, and related business documents.