Sales Appointment Coordinator

Pinnacle Home Improvements; Nashville (TN); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Uncapped earnings

Bonuses & incentives

Health insurance

Dental insurance

Vision insurance

Paid training

401(k) match

Flexible schedules

PTO

Job summary

Pinnacle Home Improvements in Nashville, TN is seeking a Sales Appointment Coordinator for exterior home remodeling to generate interest and book in-home appointments for our sales team.

You will follow a structured call process, qualify leads, and collaborate with the in-home sales team to optimize appointment quality, with base pay plus bonuses and a clear path to earnings.

Qualifications

• Experience in sales, call center, lead generation, or high-volume customer engagement.
• Strong phone communication and ability to build trust quickly.
• Competitive, results-driven mindset and coachable to a proven system.
• Ability to work in a fast-paced environment with CRM tracking.

Responsibilities

• Engage with homeowners through outbound and inbound calls to generate interest.
• Qualify leads and schedule high-quality, in-home appointments.
• Build rapport quickly and present value concisely.
• Follow our call process and scripting with consistency.
• Handle objections confidently and maintain conversation control.
• Accurately track activity and outcomes in CRM.
• Identify high-value opportunities and maximize appointment quality.
• Collaborate with sales team to improve appointment conversion.
• Continuously improve performance through coaching and feedback.

Skills

Lead generation

Sales experience

Phone communication

CRM tracking

Results-driven

Tools

CRM software

Lead Perfection

Job description

Sales Appointment Coordinator: Exterior Home Remodeling

At Pinnacle, we are building more than a company, we are building a standard. Our vision is centered on delivering meaningful impact for our customers and communities while raising the bar on performance, integrity, and innovation.

We believe high-performing sales teams start with elite lead generation. This role is not just about making calls, it is about creating opportunity, driving pipeline, and fueling the success of our in-home sales team. If you thrive in a competitive, high-energy environment and want your performance to directly impact your earnings and growth, this is where you build your career.

What Sets This Role Apart

• Structured, paid training designed to build confidence and skill quickly
• Mastery of our proven Pinnacle lead generation and qualification system
• A high-performance environment with clear expectations and real-time coaching
• Direct impact on revenue by fueling our elite in-home sales team
• A competitive, team-driven culture focused on winning together

What We Offer

• Top performers earn $75,000+ per year with uncapped earning potential
• Hourly base pay plus bonuses, and incentives
• Weekly, monthly, and quarterly performance incentives
• Full transparency into performance metrics and earnings
• Paid training and ongoing development
• Flexible full-time and part-time schedules
• Benefits including health, dental, vision, PTO, and 401(k) match

What You Will Do

• Engage with homeowners through outbound and inbound calls to generate interest
• Qualify leads and schedule high-quality, in-home appointments for the sales team
• Build rapport quickly and position value in a concise, compelling way
• Follow and execute our structured call process and scripting with consistency
• Handle objections confidently and maintain control of the conversation
• Accurately track all activity and outcomes in CRM (Lead Perfection or similar)
• Identify high-value opportunities and maximize appointment quality
• Collaborate with the sales team to ensure strong appointment conversion
• Continuously improve performance through coaching and feedback

What You Bring

• Experience in sales, call center, lead generation, or high-volume customer engagement
• Strong communication skills with the ability to build trust quickly over the phone
• Confidence, competitiveness, and a results-driven mindset
• Coachability and willingness to follow a proven system and script
• Ability to work in a fast-paced, performance-driven environment
• Strong organizational skills and attention to detail in CRM tracking
• High energy, resilience, and a desire to win

Additional Details

Schedule: Must have flexibility across weekdays, evenings, and weekends based on business needs.

Full-Time Schedule Example:

• Monday–Thursday: 7:00 AM – 6:30 PM
• Friday: 7:00 AM – 3:00 PM
• Saturday: 8:00 AM – 3:00 PM
• Sunday: 11:30 AM – 6:00 PM
• (Alternating weekend schedule or consistent weekend preference options available)

If you are looking for a role where your effort directly drives your income, your performance is measured and rewarded, and your growth is supported every step of the way, Pinnacle is the place to build your career.